Complaint Review: earnhardt honda/HONDA OF AMERICA - AVONDALE Arizona
- earnhardt honda/HONDA OF AMERICA 10151 W PAPAGO FREEWAY AVONDALE, Arizona United States of America
- Phone: 6239345211
- Category: Auto Warranty
earnhardt honda/HONDA OF AMERICA There's alot of bull at Earnhardt Honda and Honda of America! That aint no warranty AVONDALE, Arizona
*UPDATE Employee: The rest of the story.
I would not recommend this place at all. Very shady place IMO. ? - ? - Today
Do not buy a vehicle from this place or get it serviced here under any circumstances. My 07 engine failed ,(it was well within the warranty period) and it was denied coverage even though its a certified vehicle with only 27,000 miles on it that doesn't matter to Honda Care or Earnhardt Honda. They said it was because of lack of lubrication , the van had no oil when It failed and left me stranded right across the street from wall mart. The first warning that things were shady at Honda is that the warranty waS SUPPOSED TO COVER A TOW TRUCK , IT SAYS SO RIGHT ON MY WARRANTY, but the lady said she didnt see that and I would have to payy 66 dollars on the credit card before the driver would take it to Earnhardt honda, the driver came and hour and a half later, I was annoyed but wansnt too mad , but I had no idea the agony that I had in store fron Earnhadt Honda and Honda of america. I wish I would have read rip-off reports or yahoo complaints before I took my vehicle here .After reading the warranty in full I feel like a fool ever buying a Honda , you have to keep immaculate records to even be considered for coverage, and be in a school zone with nuns to ever be covered under any circumstances . They can deny you for any reason at all, and they will deny you believe that. I dont know what caused it to burn oil so fast or whatever but i felt good I had a certified vehicle under wwarranty at least or so I thought . My previous vehicle was a Cadillac that I had a few issues with but they always covered my vehicle and fixed the issue every time I had a problem. I thought buying a Honda was a smart move because the Cadillac was getting up there in miles. I was very wrong , Everything I knew was wrong, Honda does not stand by there vehicle or service at all , and believe me I thought a long time before I purchased a Honda , I am on a fixed income and it was a BIG purchase for me and now I wish i stayed with my Cadillac, It was one of the worst decisions I have ever made buying the Odyssey. i am going to ruin my credit and let them take the van now. Also keep this in mind if you ever are considering buying a certified honda.
They sell you a vehicle and warranty stating that if you don't use it you get your money back. WRONG! This is the tricky part Honda care is a different company than Honda finance/ and Earnhardt Honda. They all pass the blame on each other and if you really need to be covered under there warranty most likely you will have problems. I've contracted the service manager and GM with no response from either I know that Honda has a good product because I've heard alot of good thing and thats the reason I bought one, but whatever you do do not expect them to cover your warranty and WHATEVER YOU DO DO NOT COME HERE FOR SALES OR SERVICE ! I am in a wheelchair and need my car to goto dialysis and doctors appointments almost daily, and its stuck at EARHARDT HONDA WITH AN 8500 dollar bill. Oh I almost for got , I tried to get help from Honda customer care and a Todd yamagucci called me back and I told him about me being paralyzed and needing the vehicle to go to dialysis and he laughed at me and would not under any circumstances transfer me to a supervisor, if anybody has any advice for me on what to do please help me . Inherently in life we all make bad decisions that we regret , but over time we get over it and thats life, but this decision could cost me alot more than just money , I really don't know what im gonna do.
This report was posted on Ripoff Report on 05/11/2010 08:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/earnhardt-hondahonda-of-america/avondale-arizona-85323/earnhardt-hondahonda-of-america-theres-alot-of-bull-at-earnhardt-honda-and-honda-of-ame-602267. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.