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Report: #541406

Complaint Review: Easy Saver - Pro Flowers - Internet Internet

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  • Reported By: Sean — Los Angeles California United States of America
  • Author Not Confirmed What's this?
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  • Easy Saver - Pro Flowers Internet United States of America

Easy Saver - Pro Flowers My Easy Saver The company fraudulently charged me 14.95 per month for a membership I did not authorize. After researching the company online, I suspect they are involved with Shari's Berries. Internet

*UPDATE Employee: RE: Baloney

*Consumer Comment: Baloney

*UPDATE Employee: I am here to help

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I was notified by the fraud department on my credit card that this reoccurring charge was posting. Thank goodness for that! Checking into it, it looks like Shari's Berries does business with them and I frequently use Shari's Berries. I called Shari's and a very nice customer service rep gave me a number to call and handle the problem - 800-833-1292 - and asked if I'd ever entered my credit card info anywhere else but in the space for checkout in their site. I have not. I am reporting the transactions as fraud to my credit card company. Shari's Berries is a class act with good product - sucks that they do business with such a crappy parasite of a company.

This report was posted on Ripoff Report on 12/17/2009 05:22 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#3 UPDATE Employee

RE: Baloney

AUTHOR: Steve @ ProFlowers - (United States of America)

POSTED: Wednesday, February 22, 2012

We're sorry that you have had difficulties with our online ordering process.  No order is submitted to our system before the customer has a chance to review all of their order information, including a complete breakdown of all fees for the order.  And certainly if you called our customer service center, none of our agents would require your credit card information unless placing an order for you.  If you did call and an agent requested your credit card information for anything other than placing a new order or modifying an existing one, then that's a serious breach of our own internal policies and would like you to contact me so that we may investigate it further.  My number is 866-526-9426  -Steve

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#2 Consumer Comment


AUTHOR: sjc - (United States of America)

POSTED: Thursday, February 09, 2012

She is not here to help - I called this company regarding their fraudulent practice of obtaining your credit card info BEFORE they will quote you a final price.  All I got from their "customer no service" department was more bs about needing my financial information.  This fake concern exhibited above is simply for show - they are a ripoff company and I am reporting them to my Attorney General's office.

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#1 UPDATE Employee

I am here to help

AUTHOR: Caroline - (U.S.A.)

POSTED: Friday, December 18, 2009

Hello, My name is Caroline and I am the Special Programs Associate here at Sharis Berries. I would like to sincerely apologize for any confusion you experienced regarding our partner program. I would be more than happy to discuss your concerns, assist you with anything I can and receive any additional feedback to improve our service. Please contact me directly to discuss, my phone number is (858) 909-3785 and my email is I would like to assist you in any way that I can.

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