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Report: #1313103

Complaint Review: Easy Soft Tech - Internet

  • Submitted:
  • Updated:
  • Reported By: Los Angeles California USA
  • Author Not Confirmed What's this?
  • Why?
  • Easy Soft Tech Internet USA

Easy Soft Tech Kivi Solutions.co.uk Phishing Attack - Technical Support Scam! Fort Worth Internet

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There is a new phishing attack using WhatsApp. It looks like this:

I made

When I clicked on the Play button, a message comes up that your company has been hacked and you need to call Apple Co. at 877-554-1826 to fix your computer. A representative from East Soft Tech (www.easysofttech.us) then gets me to allow for remote access to my computer and then tells me that I have 2 options for fixing the problem. I ended up providing a credit card to pay for the fix and they tell you that the credit card charge is going to come from Kivi Solutions (www.kivisolutions.co.uk) because they have different portals for charging. They also have you write an email providing "feedback" but basically an email giving them consent for the credit card charge.

I was able to cancel my credit card and tag the charge as fraud. I also went to an Apple store and was told that Easy Soft Tech is completely unrelated to Apple, that they have seen other phishing attacks like this. 

 

This report was posted on Ripoff Report on 06/23/2016 11:47 AM and is a permanent record located here: https://www.ripoffreport.com/reports/easy-soft-tech/internet/easy-soft-tech-kivi-solutionscouk-phishing-attack-technical-support-scam-fort-worth-1313103. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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