EasyCare Vehicle Service Contracts Denied claim for repair covered by their service contract Norcross Georgia

Complete scam operation based on my experience. Bought EasyCare service contract. Car had mechanical problems two months later. Called in because I had received no information on how to submit a claim. Was told to take the vehicle to any licensed repair shop and have them call for repair authorization, which they did. Followed all their verbal instructions to the letter. Claim was denied - although they never notified me of denial. They claimed the repair was unauthorized - even though they verbally authorized it. Regardless of those facts, the problem was one that was specifically covered under the contract - their denial of the claim was based on the lie that the repair was not authorized. That is merely theft and I will be pursuing any option I can to inform the public about thieves.