Complaint Review: ebags.com - Internet
- ebags.com Internet United States of America
- Phone:
- Web: www.ebags.com
- Category: Luggage & Leather Goods
ebags.com does not do pricematch, Internet
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I purchased the northface sweeper bag from ebags.com, a few hours later I found the bag for 25 dollars cheaper http://www.sunnysports.com/Prod/NFCPSWN.html#ReviewInfoTab. I contacted the customer service professional on live chat to cancel my order but he assured me that if I submitted a price adjust request that they would honor it. After receiving the bag I received an email stating my pricematch had been rejected. I went online to ask why and was told the link was broken, I sent the link again and said it was not broken.
The agent (Charles) then told me that he could not see the price on the website and to call in. I called in and was told by Aaron that the bag was not the same edition (false- verified with Northface that only one edition of the sweeper bag has been released), and that when he added it to the cart it did not "stick". I have no idea what this means as I was able to order the same bag from the site within minutes! I will be returning the bag and will never make a purchase from ebags.com ever again!
This report was posted on Ripoff Report on 06/22/2011 06:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ebagscom/internet/ebagscom-does-not-do-pricematch-internet-744171. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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