Complaint Review: Ebs Auto Electric - clearwater Florida
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- Author Confirmed
- Ebs Auto Electric 901 Lakeview Road, clearwater, Florida United States of America
- Phone: 7274611488
- Web: www.ebsautoelectric.com
- Category: Auto Parts
Ebs Auto Electric Colson Ebs Auto Electric, Kevin Sexton Bad Business.. Pure Thieves.. Ripped Off.. clearwater, Florida
*REBUTTAL Owner of company: Truth
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I went to this business ( EBS auto electric ) because i was looking for a good deal on a starter for my car. They sold me one ..with much less of a warranty than the regular auto parts stores. The part Kevin Sexton sold me did not work. this problem caused my repair bills to skyrocket because i had to go out and buy a new part from Advance Auto parts (who are reliable) and I had to pay the mobil mechanic twice to come out and fix my car.. it was not the mechanic's fault that the shop (Ebs auto electric ) and Kevin Sexton sold me a bad part.
When i called Ebs auto electricthey said that they did not have any more of that part in stock. I was instructed to contact Kevin Sexton, the owner, and he said that i should come to his shop again. he then took my paperwork and acted like this internet was down so he could NOT give me a refund back on my credit card. he said he had no cash to give me a refund with.. he asked me for my address and promised me a check.
Weeks have gone by and they laugh and hang up on me and make intimidating threats for me to " come on down and make my case to them in person.. and Kevin Sexton said : Dont hold your breath for a refund from me.. that explains why i see pistols laying around and a sign that reads : " procedure for taking Heat from customers " ..maybe they screw many customer... I am not at all pleased at being outright stolen from... and disrespected by such a man as kevin sexton ..as he is a thief and a liar.
I advise anyone that wants to be treated right to stick with a major chain supplier that can be trusted.
This report was posted on Ripoff Report on 12/29/2011 09:10 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ebs-auto-electric/clearwater-florida-33756/ebs-auto-electric-colson-ebs-auto-electric-kevin-sexton-bad-business-pure-thieves-ri-815663. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
Truth
AUTHOR: Kevin Sexton - ()
SUBMITTED: Thursday, June 19, 2014
Ebs Auto Electric has been in business since 1966 and A plus rating with BBB,this complaint is not a true reflections of events or even close to truth The part purchased was installed by the customer and a mobile mechanic and they did not charge the battery or check open voltage before installing and also installed in a very old car with many,many miles,many facts are not told in this false report
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