Complaint Review: eCycle Group - Ojai California
- eCycle Group 416 Bryant Circle, Suite E Ojai, California United States of America
- Phone: 800-416-5251
- Web: http://www.ecyclegroup.com/checkpri...
eCycle Group eCycle Group Printer Cartridge Recycling Approx. 12% of Rebate - Missing w/out Valid Explanation Ojai, California
ECycle Group enticed me with their high rebate prices so I shipped (documented 23 type of) ink/toner cartridges, which was counted several times as well as carefully packaged. In the end they made me feel like a senile idiot who cannot count or see as they ripped me off blind.
On 1/20/2010 I tried to speak with a Supervisor after e-mailing an excel spreadsheet breaking down all the discrepancies such as MIS-MATCHED PRICING, MIS-MATCHED QUANTITIES, MIS-MATCHED ITEMS (e.g. Canon PG-40 was shipped for $4.25 rebate instead they paid for Canon PG-30 priced at $1.00).
Briefly the Supervisor explained that 2 items (totaling $20.00 in discrepancies) contained correct pricing since it was based of List 84 (covering shipments received from 10/16/09-10/31/09, they received my shipment on 10/28/09).
As for the remaining discrepancies ($47.65 which is approx. 12% of my shipment) the Supervisor become annoyed, he sharply stated that all shipments are triple counted by professionals at eCycle Group & that they didnt make any mistakes.
At the end I was threatened with legal action if I complain, so I guess Freedom of Speech
is an illusive subject they try to sweep under the carpet maybe to join my missing money I cant seem to find L.
Be aware when you see deductions based on Peeling Electric Strip, Damaged Printer, Remanufactured/None-Virgin and most of all incorrect quantities since these are all tactful tricks to short pay you.
This report was posted on Ripoff Report on 01/20/2010 07:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ecycle-group/ojai-california-93023/ecycle-group-ecycle-group-printer-cartridge-recycling-approx-12-of-rebate-missing-wo-557610. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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