Complaint Review: Ed voyles kia on Cobb Parkway - Atlanta Georgia
Ed voyles kia on Cobb Parkway Bait and switch: Agreed upon sales price not honored Atlanta Georgia
*Consumer Comment: An Advertisement Is Not An Offer....
*Consumer Comment: Yes
*Author of original report: Advertisement
*Author of original report: To offer clarity
*Consumer Comment: Oral Agreements Are Not Binding
*Author of original report: Lease
*Consumer Comment: Comments
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On 1/10/19, I called the Kia dealership on Cobb Parkway to inquire on pricing for the Kia Optima LX. A gentleman named Nya answered. I asked if the Cobb Parkway location will honor a monthly payment of $189 with $3,000 down payment. Nya replied, "yes definitely". Before we ended the call, I reiterated with Nya that $189 will be honored.
He replied, "yes definitely". When I arrived at the dealership, I spoke with sales manager Mark Berrio who said he will not honor the agreed upon price. I escalated the issue: I asked to speak to a higher-level manager. I was introduced to general manager John Higham. John said the call I placed was recorded.
He said he'll play the call for me. We listen to the call together: Twice the rep on the phone said the dealership will honor my price request. After listening to the call with me, John Higham said he won't honor the pricing. I'd like the price to be honored.
This report was posted on Ripoff Report on 01/10/2019 08:44 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ed-voyles-kia-on-cobb-parkway/atlanta-georgia-30080/ed-voyles-kia-on-cobb-parkway-bait-and-switch-agreed-upon-sales-price-not-honored-atlan-1471227. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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