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Ripoff Report | Eddie Bauer Review - Redmond, Washington
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Report: #169134

Complaint Review: Eddie Bauer - Redmond Washington

  • Submitted:
  • Updated:
  • Reported By: Kalamazoo Michigan
  • Author Confirmed What's this?
  • Why?
  • Eddie Bauer 15010 NE 36th St. Redmond, Washington U.S.A.

Eddie Bauer Doesn't Process Exchanges Per Their Own Return Policy Redmond Washington

*UPDATE Employee: Check out Ginger's Rebuttal

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I returned items to EddieBauer.com. Unfortunately, they refuse to process the exchange even though I followed their return policy perfectly. They also are keeping the items I sent in to be exchanged. What a ripoff! Stay away from Eddie Bauer everyone!

William
Mt. Morris, Michigan
U.S.A.

This report was posted on Ripoff Report on 12/23/2005 06:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/eddie-bauer/redmond-washington-98052/eddie-bauer-doesnt-process-exchanges-per-their-own-return-policy-redmond-washington-169134. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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1Consumer
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#1 UPDATE Employee

Check out Ginger's Rebuttal

AUTHOR: Alan - (U.S.A.)

POSTED: Sunday, January 20, 2008

William - You too are in Kalamazoo, Michigan (like Ginger and I suspect you are both in the same household), so *please* check out my rebuttal in reference to the same return. Eddie Bauer *always* makes sure to take care of their customers and have an excellent industry reputation as well as one of the most liberal return policies in existence in the clothing industry. I think there was just a mix-up somewhere along the line (the package very well could have been lost and/or maybe you didn't put your "Return Form" section into the box when you returned it?).

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