Edge Pest Control Harassing a single mother after paying her bill!!! Kansas City Kansas

 I have been with Edge Pest control for over three years, so over my two year contract. I , being a single mother, got put in a bind and was unable to have extra money to keep on paying for this extra service. So, I tried to verbally cancel with customer service three times and each time I had a very aggressive sales person I spoke to on the phone. They would not cancel my service.

I then after three atemps on trying to cancel over the phone I sent in my last payment I wrote on my receipt and my check that I wanted to cancel service. my check was dated January 30, 2015 for the full balance that I owed. They cashed my check. So, I thought I was done with my service. No, I received a phone call that I needed to verbally cancel my service. Well, my thought was I tried to do that three times and they would not let me, they are just wanting to get me on the phone so they can keep me on with service. I'm not doing it. Then, I receive a robo call that I'm due for serive on March 17, that I needed to press #1, if I wanted to confirm service, I did not press #1, but guess what, they came out & I got service.

Now they except me to pay this bill when I have tried to cancel with them verbally, sent them my last payment with it written on my check, that they cashed, so I know they saw my note and I have spoken with them numerous times since then and now they are saying I have to e-mail their exective board so they can make a decision if I have to pay this bill or not. What kind of customer service is this. This is crazy...