Complaint Review: Edwards-Fentress Burial Assoc.
- Edwards-Fentress Burial Assoc.
- Phone: 479-782-8203
- Category: Funeral Services
Edwards-Fentress Burial Assoc. Edwards Funeral Home Burial Policy not as Represented Fort Smith Arkanasa
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This funeral home sold my mother-in-law a Edwards Burial Association Burial Policy back in 1949. It's face value was $500 for her and $500 for her young son. She has paid on this policy for 68 years. She died 2 months ago, so we requested the benefit of $500 be sent to us, as we had her buried in Rose Hills, CA for over $12,000. Well you can imagine our surprise when we received a check for $350. When I called they said they couldn't send more than 70% if out of their territory. I called the State of Arkansas and found that not to be true. No Laws, No Statues. It is their option to only pay up to 70%, but there was nothing to stop them from paying the entire amount.
Do not purchase a burial policy from these people, put your money into a savings account and you will have 6 times more than this policy will pay when you die!
When questioned they tried to say it was the Law that they only pay 70% of the policy when used outside of their service area, but I called the Arkansas Dept of Funeral Homes and Internment and they said that is not true, it is not a law, they have the discretion, but they could pay 100% if they choose to. After 68 years, wouldn't you think they would do the right thing? Not!
This report was posted on Ripoff Report on 05/20/2016 12:14 PM and is a permanent record located here: https://www.ripoffreport.com/reports/edwards-fentress-burial-assoc/nationwide/edwards-fentress-burial-assoc-edwards-funeral-home-burial-policy-not-as-represented-fort-1306794. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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