Effectur, Inc. - Lighthouse Tax Solutions LLC Dragged me along for months - Switched tax specialists - rarely returned phone calls or emails - Took a year to prepare very incorrect documents. Bank foreclosed now Lighthouse Tax Specialists Greensboro, North Carolina

Well over a year ago I hired an internet company to prepare amendments to my 2004, 2005, and 2006 taxes.  I was in Hawaii and I wanted a company from near my hometown in South Carolina that would help me straighten things out.  Biggest mistake I've ever made.  I paid this company a lot of money to represent me and they did at first.  I got calls and emails constantly, and a time-line with which they'd prepare the best "resolution" for me, with the IRS.  Once I had paid them though it was  a totally different story.  My tax resolution specialist a Mr. Walter Wallace wouldn't return my calls or emails for months.  When he finally did (only after persistent badgering of his voicemail or secretary) it was always a very brief and superficial conversation.  He'd tell me that they still needed a piece of information or form from me that I'd already sent them months ago.  He finally got fed up with my calls and my insisting that I'd sent him all necessary information and pawned me off to another "specialist".  A Ms. Sharon Raines was very nice and seemed like she was somewhat interested in helping me.  She did return some of my calls and emails over the course of another 6 months.  Again though, only after some badgering would she do this and when the day finally arrived that she had supposedly prepared my amendments, I was shocked.  She had first of all had to get information from me concerning 2004 stock trades made via Etrade, because for some reason they couldn't seem to find any of the lengthy account records on Etrade's website, even after I provided them my user login/password several time and told them precisely where to look.  Ms. Raines had taken the very rough figures that I myself had to compile, and completely and quite falsely, made them look as though I had a $10,000 loss for the year.  I couldn't believe my eyes.  Not only had I insisted I had made a net profit of $50,000+ in trades that year, none of my figures were used.  She had seemingly just pulled these numbers out of the air.  I called to ask here where she got these numbers from, but again she was apparently on vacation according to her secretary.  Only after another month or so did I receive an unusual email from Mr. Wallace saying that Ms. Raines had taken a 90 day leave of absence and a Mr. Cecil Ryman would now be taking over for her.  Which he did and seemed very sorry for all the trouble and time with which it had taken Effectur to prepare my taxes.  He returned all my calls and actually answered the phone when in the office.  He used the actual rough numbers that I had give Ms. Raines and within a day or two of taking over for her had done what Effectur hadn't been able to do in 14 months.  He got me returns for which I was to sign off on for all the years I had contracted Effectur to provide.  I was so distraught with the events Effectur had put me through and so ready for this nightmare to be over I signed off on the returns and quickly returned them to Mr. Wallace who said they were to be mailed back to him signed.  Now the coup de grace!  While waiting for the news that they'd received my returns and that they were on their way to the IRS, I get an email saying that Effectur has been foreclosed on by the bank!! That they will be handing over all representation of my affairs to a Lighthouse Tax Solutions, LLC.  That I am to sign over my legal matters to them.  I really don't know what to do now.  I am out thousands of dollars and have nothing to show for it.  I am writing this in the hopes that someone can tell me what I should do.  Thanks for nothing Effectur.