eGlobal Wireless e Global Wireless, eglobalwireless.com eGlobal Wireless Business Scam, Internet

Erik,

I tried to call your number that you posted to my report, sorry to say that your phone system is caught in a circular loop (entered your extension, and it brought me back to the main menu). Tried to call during YOUR posted business hours, and not working.

Wonderful PR skills in your response to the complaint, but in order for your response, which was probably scripted, to work, it needs to be backed up in reality. Shame on eGlobal Wireless for taking advantage of consumers who just want to get the gran-kids a Christmas Present. You made my Mother cry, I hope your sales drop off!

 

Ialso got scammed....HERE IS A CELL NUMBER1-916-676-7442 THAT I GOT OFF ANOTHER SITE HIS NAME IS JAY ....PEOPLE ARE GETTING AHOLD OF THIS CROOK...WHEN I CALL IT SAYS VOICE MAIL HAS NOT BEEN SET UP YET...SOUNDS LIKE A REAL BUISNESS MAN...THIS CROOK KEEPS PUTTING UP REBUTALS HE HAS ALL THE ANSWERS...ITS A MEDIUM SIZE COMPANY MY A@@ HE IS A CROOK...CALL THE FEDERAL TRADES COMMISSION. MAKE A COMPLAINT TO THE FBI THEY HAVE A PLACE ON THERE WEBSITE...THE MORE PEOPLE THAT MAKE COMPLAINTS THEY WILL LISTEN WE HAVE THEM LISTENING NOW THEY SAID THERE IS NUMEROUS COMPLAINTS...SO ERICK, JAY, MIKE WHAT EVER YOUR NAME IS WE WONT STOP TILL YOU ARE SHUT DOWN.....WE ALL WANT OUR MONEY BACK AND NOT WITH YOUR 25% OFF....FOR YOUR RESTOCKING FEE BULL THAT WAS NEVER SHIPPED IN THE FIRST PLACE....

If you have a problem, feel free to contact me directly erik@eglobalwireless.com or you can call 877-345-6225 ext 374.

Happy Holidays!


eGlobalWireless wishes to thanks clients for the extraordinary volume of $99 NetBook Notebook Sales and is working overtime to ensure orders arrive for Christmas 2010.

Online PR News 16-December-2010 eGlobalWireless wishes to thank clients for placing an extraordinary quantity of $99 mini NetBook Notebook laptop orders and is working overtime to ensure they arrive by Christmas. According to eGlobalWireless Director of Sales and Customer Service Erik Enlund; the popularity of the mini Netbook Notebook laptop combined with an industry leading $99 price created an unprecedented volume of orders the past couple weeks. This surge in sales has resulted in potential shipping delays for some orders but eGlobalWireless remains fully committed to the goal of getting all product shipped in time for the 2010 Christmas holiday.

While both eGlobalWireless.com and the manufacturer were anticipating a tremendous amount of sales the orders placed exceeded all forecasts by a wide margin. This has resulted in both the manufacturer and eGlobalWireless.com working overtime to make sure all orders are delivered in time. eGlobalWireless.com fully understands the potential for anxiety a delay in shipping may cause but remains committed to providing the best possible customer service and has added extra staff to assist in meeting client expectations. Obligations eGlobalWireless takes very serious as per this statement by Mr. Enlund:

"Some Netbook orders have experienced a delay due to the extraordinary amount of units sold. We are working overtime to fulfill approximately 20, 000 orders. We underestimated the popularity our $99 offer would create. Our holiday forecast was based on sales through November, to which we added what we thought would be a safe margin for error. However, the number of orders that were subsequently placed exceeded even the highest projected estimates."

Mr Enlund further states: "We accept full responsibility for this oversight and are doing our very best to assure units arrive in time for Christmas. We receive shipments daily, have added extra staff and are working 24-7 along with the manufacturer to fulfill all orders. The last thing we want is unhappy customers and their families. We truly apologize for any delays."

Mr. Enlund adds that eGlobalWireless.com, like any medium sized eCommerce business, is wary of online complaints, being labeled a 'scam' and other unfortunate publicity an unanticipated event can create. While holiday shipping delays are not uncommon for larger online retailers, eGlobalWireless.com accepts that due to the nature of the Internet medium sized online retailers are held to higher standards. Because repeat business is the foundation of the continued success of eGlobalWireless, any form of negative publicity or dissatisfaction is the last thing the online retailer seeks. As such, eGlobalWireless is doing everything possible to address potential delays and will use this experience to enhance future sales forecasting.

About: eGlobalWireless.com is a leading online source for wireless laptops and accessories that offers a wide and affordable selection of the most sought after brands. eGlobalWireless seeks to provide its clients, of which 98% become repeat customers, with world class customer service and unequaled sales assistance.