Complaint Review: Electron Resort - dudley North Carolina
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Not Confirmed
- Electron Resort PO Box 847 dudley, North Carolina USA
- Phone:
- Web: http://electronresort.com/
- Category: Television Parts & Services
Electron Resort repair work doesn't last and emails ignored dudley North Carolina
*Author of original report: Definitely misinformation – on the part of the company!
*UPDATE Employee: Customer Mis-Information?
Show customers why they should trust your business over your competitors...
after sending in our TV power supply for repair, it came back and worked for 2 weeks before breaking again. after repeated emails asking for a refund being ignored by the company, we are now warning others! beware!!
This report was posted on Ripoff Report on 04/21/2014 03:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/electron-resort/dudley-north-carolina-28333/electron-resort-repair-work-doesnt-last-and-emails-ignored-dudley-north-carolina-1140540. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#2 Author of original report
Definitely misinformation – on the part of the company!
AUTHOR: Norma - ()
SUBMITTED: Sunday, May 18, 2014
actually, we’d be happy with a simple refund as was asked for in 5 separate ignored emails. a detailed explanation about the repair to the board, the inner workings of the company and its shareholders, or the time anyone punched in is not needed. according to mike lee in sales, he said in an email that their "work" came with a “90 warranty” [sic]. when we asked for a refund, mike lee stated in an email "no problem". it's only after that time that the 5 emails to the company asking for specifics on how to go about getting the refund went IGNORED. that’s 4 emails too many. a business that ignores a customer request for a refund when one is due should not be in business. they are also breaking NC state law(s) by refusing to honor their warranty and provide a refund. legal actions may follow.
no free mailing was expected; just for them to follow the simple directions that were supplied on their own required COMPANY ISSUED form sent in along with the board!
too bad for these circus monkeys that we retain all emails as well...
#1 UPDATE Employee
Customer Mis-Information?
AUTHOR: Mike - ()
SUBMITTED: Wednesday, April 30, 2014
We have no customer Norma from Florida? But we can only assume this is a customer Tom Oliver from Guy Street #10 San Diego, California 92103. Which insists by many calls and emails that we owe him a refund not because his power supply did not function after the repair, because it did. Matter of fact its still under warranty and if there’s a functional problem with it he can certainly send it in to be fixed. Tom Oliver's real complaint is that he wants a detailed report of what we did to fix his power supply, which we told him on many occasions (by phone and email)we would not provide. Which we retain all copies of phone and email records. Tom Oliver only paid for a repair service (which we provided) not a detailed analysis of what was repaired. That is our business asset and it is not for sale. Tom Oliver also mailed extra items with his power supply that he expected our company forward for him. Expecting free mailing services.
Related Reports
07:54 AM
06:48 AM
01:48 PM
08:50 AM
New 
Updated 
Rebuttal Photo 
Advertisers above have met our
strict standards for business conduct.
