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Report: #705305

Complaint Review: Electro_Room - RENO Nevada

  • Submitted:
  • Updated:
  • Reported By: Al — New Orleans Louisiana U.S.A.
  • Author Confirmed What's this?
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  • Electro_Room 63 KEYSTONE AVENUE #301 RENO, Nevada United States of America

Electro_Room iphonetraderexpress.com, Laptop Mate, Patryck Picinski, Ripped me off on eBay. DO NOT BUY! RENO, Nevada

*Author of original report: delete

*UPDATE Employee: You need to re-think this....

*UPDATE EX-employee responds: Ex-Co Worker

Show customers why they should trust your business over your competitors...

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The operation is run by two Polish guys named Patryck Picinski and Mamert Picinski who also own LaptopTraderExpress.com. This is one of those "cash for laptops" sites where people mail in their broken computer for $50. They salvage what they can from the laptops and sell the parts on eBay without testing them.

They keep their feedback rate up by forcing the buyer to leave positive feedback before issuing a refund.

Refunds are difficult. If you have a problem with an item you bought, they will argue and insult you: "We recommend using certified repair shop as you have no idea about fixing laptop". Last time I checked we were Apple Certified. ?

My favorite one is: "I can't be responsible for the other parts you damaged during installation."
Funny because I can't be responsible for your negative reviews- you do it to yourself. Seems like someone needs a lesson in responsibility.

Electro_Room
63 KEYSTONE AVENUE #301
RENO, NV 89503

LaptopMate
2255 Evergreen Park Dr
Reno, NV 89521

This report was posted on Ripoff Report on 03/12/2011 12:38 AM and is a permanent record located here: https://www.ripoffreport.com/reports/electroroom/reno-nevada-89503/electroroom-iphonetraderexpresscom-laptop-mate-patryck-picinski-ripped-me-off-on-ebay-705305. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
2Consumer
0Employee/Owner

#3 Author of original report

delete

AUTHOR: Tommy - (U.S.A.)

POSTED: Thursday, March 17, 2011

delete

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#2 UPDATE Employee

You need to re-think this....

AUTHOR: CJ5150 - (United States of America)

POSTED: Monday, March 14, 2011

So one of the guys made you a little upset.... with that line huh?? Thats why you are all over flaming them.... because they made you mad. NOT because they really screw people over (99.8% positive feedback.....) 

You have posted on numerous blogs like this and you are always bringing up that line "You have no idea about fixing laptop".... lemme ask you this, did you even try to REASON with the guy calmly, or did you just get all hissy and start in on him, like you did on the internet the last couple days. That one little jab really stirred you up, so now you are going on some quest to be everyones internet hero, saving them from the two evil brothers who conspire to burn up your mac (which you took apart, yes?)

Gimme a break.

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#1 UPDATE EX-employee responds

Ex-Co Worker

AUTHOR: James_CCNV - (United States of America)

POSTED: Monday, March 14, 2011

I used to work for this company, and in my time working some of my responsibilities included:

un-packaging the boxes laptops arrived in, plugging them in, and leaving my supervisor to test and make notes.

disassembling laptops and discarding broken and/or unusable parts.

I personally believe that you may have ruined your dc input by not handling the motherboard with care. You are apple certified yes, but that doesn't mean you forgot to wear an antistatic wrist strap or any other antistatic tool while installing the part you purchased.

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