Report: #1448265

Complaint Review: Elevation Rentals, LLC - Payson Utah

  • Submitted:
  • Updated:
  • Reported By: Scott — Riverton Utah United States
  • Elevation Rentals, LLC
    762 S 300 W
    Payson, Utah
    United States

Elevation Rentals, LLC Elevation Rental, Byron Offers rentals on boats and other recreational vehicles Payson Utah

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Renter Beware. I am currently in a dispute with Byron, who at one point said he was the owner and then upon return he talks about getting in trouble with "his boss"? I think there are shady tactics being employed here.
Okay, so first of all, the boat we rented would not start on the boat ramp at Wahweap in Powell. If you have been there, you know it is a ways from town. So it took us nearly an entire day to pull the boat back up the ramp, disconnect the trailer, go get batteries, swap them out etc. We communicated over text and phone and it seemed we would be ok and Byron would make things right with us when we got back.

Well, we dropped off the boat at 9:30 PM (we informed Byron ahead of time) and no one was present to check us in. Well, I get a call the next day and he is claiming we made a small tear in the center front cushion. There was no such tear when we returned the boat. He initially says his seamstress person said it will be $350 to reupholster the entire cushion! Then an hour later magically the price is nearly half that at $187.72. We asked to contact his seamstress or see a quote. He refuses. We then contact a major awning upholstery business that tells us a tear like that would cost $60 to patch and would not even be able to tell it was a patch. He still holds firm that we must pay his arbitrary price. I guess we will see what happens with the dispute. I think they are not going to fix the tear that they say we did and just pocket more money from me.
Before you rent from them, go check the BBB and as well.

This report was posted on Ripoff Report on 06/20/2018 01:25 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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