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Report: #369106

Complaint Review: Elite Real Estate Of Killeen - Killeen Texas

  • Submitted:
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  • Reported By: logan Ohio
  • Author Confirmed What's this?
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  • Elite Real Estate Of Killeen 501 W. Stan Schlueter Lp # 108 Killeen, Texas U.S.A.

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I recently move out from my apartment, which was rented threw Elite Rentals in Killeen Texas. I was charged a $500 deposit when i moved in, when we moved out on 23 July 08 I was required to have the carpets cleaned for a total of $120. This could only be performed by 2 different companies per ELITES hand out which must be signed before inspection. I also had to get pest control threw a specific company which was $80, ALSO mandated by elite.Receipts were required on inspection day. This was all covered in the handout from elite. Me and my husband cleaned the apartment very well and was told we would receive most of our deposit back by the lady who inspected the apartment. Just last week 20 AUG I received a bill that stated i owed elite rentals another 140$ on top of my deposit. It seems like this company is taking advantage of military service members and their families That comes to a total of 940 to move out. My rent was only 595 a month. Seems pretty outlandish to me. When i contacted the chief accounting specialist at Elite she was very rude and stated that if the apartment wasn't cleaned to their standard there was a 300 dollar charge. We were never told it wasn't to standard till 1 month later. And what happened to the other $200 of the deposit? Were does the other 140 come from? Isn't it unfair for a real estate company to make you use a carpet cleaning company who charges double the price of some other local carpet cleaning companies? Isn't that the choice of a consumer? Please if you are renting in the Killeen Texas area Stay AWAY from ELITE RENTALS

Nick2816
logan, Ohio
U.S.A.

This report was posted on Ripoff Report on 09/02/2008 04:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/elite-real-estate-of-killeen/killeen-texas-76543/elite-real-estate-of-killeen-keith-tobas-unfair-practices-killeen-texas-369106. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Consumer Comment

I would never suggest to rent from Elite

AUTHOR: joan27616 - (United States of America)

POSTED: Friday, October 15, 2010

I rented from Elite from 2008-2010 and I must say they are a horrible rental agency and in no way am I siding with Elite, but when we first signed our lease it was in there that:


1. If the unit has carpet, it must be professionally cleaned before move out inspection.
2. The unit must be professionally exterminated before move out inspection.

So before you moved in and signed the lease this is something you should have thought about. The pest control does have to be by someone on their list (chemicals reasons I think), but everything else is a suggestion. "If you want to pass inspection the first time, use the following companies". If you use the people they recommend, they cant fail your inspection for those reasons, all you do is show a receipt (also states in the lease). How much you get back from your deposit depends on how much damage the inspector feels you have done to the property. When you did your move out inspection everything that they can deduct from the deposit is listed on the sheet you signed before handing the keys back over. The pest control only cost us $70 and we had tile floor through out the house. We cleaned the unit ourselves and during the move out inspection we only got gigged for dust on light bulbs. Our deposit was $800 and we got all of that back.

I really enjoyed living in the property but did not enjoy having Elite as the rental agency. They walk around in their ACU t-shirts with their yellow ribbons and say they support the military but the truth is they only have jobs because of Ft. Hood soldiers. They take advantage of all the soldiers PCSing to Hood but in the end the tenants realize it was a mistake and don't resign the lease. They should be thankful that Ft. Hood housing hasn't put them on the black list. I guess not enough people know to complain to housing and that its possible. If you still want to rent with Elite, go ahead. Your experience may be better but unless they have gotten all new staff, I doubt it.

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#1 Author of original report

IVE BEEEN HUSHED!!!Elite Real Estate Of Killeen Keith Tobas Unfair Practices Killeen Texas

AUTHOR: Nick2816 - (U.S.A.)

POSTED: Saturday, September 06, 2008

This add has been hushed from the google search window. I guess if you have enough money your really can do whatever you want.

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