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Report: #1450926

Complaint Review: Elite Singles - Berlin headquarters

  • Submitted:
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  • Reported By: Victim — Sedona AZ United States
  • Author Confirmed What's this?
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  • Elite Singles 3300 N. Ashton Blvd. Suite 240 Berlin, headquarters Germany

Elite Singles customer care - United States Spark Networks Services GmbH 3300 N. Ashton Blvd. Suite 240 Lehi, UT 84043 They have refused to refund my money $107.70. Berlin headquarters

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Elite Singles has a cancellation policy.  In my state, a three-day cooling off law exists. 

However, I was not on the site daily.  On the 4th day of membership, I discovered that I am unable to set a search parameter for matches

I'm retired, moved to a new town in which to retire and making new friends over 50 miles away makes no sense to me. I did not know this before purchasing a membership.  I did not think to ask before my purchase since this site supposedly focuses on seniors. 

How can you get face-to-face conversation or impromptue meetings for coffee with someone if you live 50+ miles away from you?  Worthless service to me.

When I contacted Customer Care, I asked how large is their database?  How many members are male?  The response from the Customer Care Department was that they could not tell me.  Then I got a lecture on how the company feels we best connect to make new friends.  I disagree.  Frequent contact, face-to-face over time is how you make a new friend. 

This service is worthless to me without being able to set a search parameter

This report was posted on Ripoff Report on 07/09/2018 12:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/elite-singles/berlin-headquarters-84043/elite-singles-customer-care-united-statesspark-networks-services-gmbh-3300-n-ashton-1450926. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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