Complaint Review: Elmhurst Memorial Hospital - Elmhurst Illinois
- Elmhurst Memorial Hospital 183 N York St Elmhurst Illinois Elmhurst, Illinois U.S.A.
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- Category: Hospitals
Elmhurst Memorial Hospital, Greedy Billing Sent collection agency after me for bill I already paid Elmhurst Illinois
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This actually happened in the '90's, but I figured I'd tell the story to see if anyone else had this happen to them here, or at any other hospital.
Back in March of '91 I was hit by a car while riding my bike, and I landed hard on my right knee. I had the driver's information, and medical bills were incurred. Emergency room, emergency room physician, radiology etc...... totaling about $1200, $1400 if you include follow-up visits to an orthopedic specialist.
Since I wasn't horribly crippled or anything, I settled with the insurance company for my medical expenses + $500.
They were aggressive in pursuing what was owed to them, like any service provider, and while I was waiting for the settlement to come, the bills piled up on my table, since they were coming in every month, I was throwing them away, mostly, knowing that I would be billed again.
When the settlement came, I started paying them as they came, $200 here, $300 there, and when a redundant bill would arrive, I would throw it away, thinking "I already paid this", and sure enough, I would never see it again.
Then, one day, I received a slew of bills in the mail, and I sorted through them and found a couple that I hadn't paid, so I paid them, then I found one that I thought I forgot to pay, but then I took a double-take, the amount looked familiar. It was a radiology bill for $38.
I checked through my stack of saved bills and found that there was only one bill for that amount, the radiology bill. Then I checked my ledger, I'd already paid it, so it went into the shitcan.
Well into the spring of '92, this $38 radiology bill haunted my mailbox bi-weekly. I tried writing them letters to no avail. I once tried to contact them to straighten them out. I was put on hold. After 15 minutes I put it on speakerphone and walked my rent check up to the office, I'm still on hold. I go and take a shower, I'm still on hold. I walk across the street to get some beer, I'm still on hold. Every 5 minutes or so, hearing a recorded message of how important my call was to them, and to continue holding. After 90 minutes on hold the recording said "I'm sorry, our business hours are....." I just decided "Screw them".
They kicked it to a collection agency. I called the agency and explained that I'd been trying to tell them I've already paid them, personal check #276, written on 11/18/91, received (according to the stamp) on 11/20/91, and presented to my bank for payment on 11/22/91. (Yes, I still remember the dates to this day).
The next day I got a call from the collection agency saying that they insisted that I still owed them the money. They accepted my offer to send them a notarized copy of the canceled check. $2.50 plus postage at my own expense.
A few days later, I came home from work and there was a message from the collection agency on my voicemail, that they were satisfied that I'd paid the bill, and that I wouldn't be hearing from them again in this matter. But for the next two years that I lived at that address, I still received "Final Notice" threats on that same bill. For all I know, they are still going there, seeing as I moved without leaving a forwarding address.
Wj
Palatine, Illinois
U.S.A.
This report was posted on Ripoff Report on 07/20/2005 08:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/elmhurst-memorial-hospital/elmhurst-illinois-60126/elmhurst-memorial-hospital-greedy-billing-sent-collection-agency-after-me-for-bill-i-alre-150632. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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