Complaint Review: Elmore Toyota - Internet
- Elmore Toyota 15300 Beach Blvd Internet United States of America
- Phone: 1-714-894-3322 ext.403
- Web: www.elmoretoyota.com
- Category: Auto manufactures
Elmore Toyota crank pulley bolt broken at 24k mi. Internet
*Consumer Comment: *Fairy Dust, Make sure to 'Google' this- ENGINE SLUDGE, and go to the consumeraffairs website about 'Toyota Engine Problems' and read....
*General Comment: That's a ripoff, the repair should cost around $300, or less.
*Consumer Comment: More Bad News
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I purchased a new 03 Toyota Tacoma Pre-Runner 2 dr. side-step truck. On 5-13-10 it was towed to Elmore toyota. The crank shaft pulley bolt broke at 24k mi. They wanted 6k to repair stating it was out of warranty. This is an issue that should NEVER have happened at the mileage on the truck. It has original tires, brakes and everything else except for the original tank of gas. They are saying loyalty and maintence records.
We have purchased THREE brand new toyota trucks. An 02, 03, and 07. I would consider that loyalty. I have ALL maintenace records. This is not a maintence part of an automobile! If this truck was driven the 10k a year as most people do, it would have happened at 2 1/2 years. At the time it was towed there we offered to but a new car from them if they would do the repairs. And the answer was NO!
Every mechanic I have spoken to has said this should of never have happened! Especially at the low mileage. Needless to say we had to have it repaired but not at toyota. My bill came to $3305.02. Toyota wouldn't even meet us half way on this repair. We have spoken to numerous people in the Toyota Company and all we have been offered is $1000.00 off the purchase of a new Toyota. Needless to say we said no. We went and bought a honda. There are no words to describe how livid we are! The auto shop who did the repair said that all the bolts were loose on the engine and must have come from the factory like that. They had never seen anything like it before. We had them take pictures of the repair in progress. The crankshaft and pulley that were taken out of the truck look like they just came out of the factory.
It now has a place in my garage, all nice and new looking. I called my insurance company to see if they could help and they did send an appraiser out to take pictures and he had never seen or heard of anything like this happening. So beware of Toyota. I love my truck and we haven't had a problem with the others but this is a fluke that Toyota should make good on. I don't know the exact amount of these trucks that were made that year but I know it was not very many. So if you are one who does not put a lot of miles or at least what is considered the usual amount DON'T buy Toyota!
This report was posted on Ripoff Report on 06/26/2010 02:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/elmore-toyota/internet/elmore-toyota-crank-pulley-bolt-broken-at-24k-mi-internet-617848. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Consumer Comment
*Fairy Dust, Make sure to 'Google' this- ENGINE SLUDGE, and go to the consumeraffairs website about 'Toyota Engine Problems' and read....
AUTHOR: Karl - (USA)
SUBMITTED: Sunday, June 27, 2010
all of the complaints.

#2 General Comment
That's a ripoff, the repair should cost around $300, or less.
AUTHOR: Jim - (U.S.A.)
SUBMITTED: Sunday, June 27, 2010
It seems they want to replace the engine, that's pure scam, what I would do is Drill the bolts center (It's NOT hardened) and extract it with an E-Z-OUT, then simply run a thread tap in to clean out the threads and install a new bolt, the engine does NOT have to be removed or dis-asembled for this repair.
Master Mechanic Jim (Retired)

#1 Consumer Comment
More Bad News
AUTHOR: Glenn - (U.S.A.)
SUBMITTED: Sunday, June 27, 2010
Sorry for your trouble the Toyota. Not to rub salt in the wound, but by calling your insurance company, you now have documented a devaluation of your car. Not a major big deal, but will show up in any settlement should you ever have your car totaled and a payout is due.


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