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Report: #1466571

Complaint Review: Eloghomes -

  • Submitted:
  • Updated:
  • Reported By: Angel — San diego Ca United States
  • Author Not Confirmed What's this?
  • Why?
  • Eloghomes Not posted United States

Eloghomes Terrible customer service Internet

*UPDATE Employee: Please Contact Us With Specific Information

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bad experience. I was planning to buy one bigger log home for my family and 4-5 smaller for airb&b. I wanted to get familiar with their prices. After filling out many forms, I still didn’t get any estimates. They required more info, especially financial qualification forM. They said they will not give me a price until I get prequalified. I am a cash buyer. 

‘I was going to put afeedback on their website but they filter certain words. I did not use faul language,only negative words, 9 such as dissatisfied etc. which they filter and would not allow on their site. They sure don’t know how to sell homes or ket a customer even if they knock on they’re door. thank goodness I found this out in the very beginning. I am definitely choosing another more customer oriented company. 

This report was posted on Ripoff Report on 11/04/2018 11:49 AM and is a permanent record located here: https://www.ripoffreport.com/reports/eloghomes/999999/eloghomes-terrible-customer-service-internet-1466571. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Please Contact Us With Specific Information

AUTHOR: eLogHomes - (United States)

POSTED: Monday, December 09, 2019

We have reviewed the issues described and believe that we are not the company intended for these issues. We engage with each and every client and strive for their satisfaction.

Our website has never accepted posts from public individuals - it is strictly a catalog of our plans. There isn't any way to attempt to post to our website.

Additionally, financial forms are not on our website.  None of the circumstances or representations are familiar to any staff. Circumstances described about receiving a quote does not describe our processes.

We do encourage this person to contact customer service if there is or ever was an issue.  We value each and every contact.

We respectfully submit that this is simply a case of mistaken business identity.

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