Complaint Review: EM Watch Repair
EM Watch Repair Eric Martin EM Watch Repair Ripoff Sedona Arizona
*Author of original report: Updated information it gets worse
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EM Watch Repair is a big ripoff and Eric Martin is not to be trusted.
Sent my Rolex Datejust for repair because it was stopping and the second hand became loose. Original estimate for minor repair and cleaning was $155 and done in 4 days. Assured us he had all parts, etc. Not true - he did not have the correct parts for the repair. Very difficult to reach via phone or email. Would not take credit card - only a check, so I have no protection.
I sent it overnight on Jan. 19 and after several delays received it back on Feb. 13. Looks good becaused it was polished but still stops and is not right. We have 5 Rolex watches between my wife and I so we know when the watch is right. Winding it feels like there is sand in the gears. I'm out $645, and will take it to a local Certified Rolex repair facility.
This report was posted on Ripoff Report on 03/28/2015 10:55 AM and is a permanent record located here: https://www.ripoffreport.com/reports/em-watch-repair/sedona-arizona/em-watch-repair-eric-martin-em-watch-repair-ripoff-sedona-arizona-1218809. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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