email-list.com. I requested data for a campaign from email-list.com. They Online Chat Support “bot” Gina offered to place the request for me. This is the 1st time I did this and I would think the company would know to ask you the necessary questions to provide a good service. I was told Aggressive and dishonest Cheyenne, Wyoming Nationwide

I experienced a new level of aggressive and dishonest. Stay clear of this company…..

I requested data for a campaign, sounds simple. 

They Online Chat Support “bot” Gina  offered to place the request for me.  This is the 1^st time I did this and I would think the company would know to ask you the necessary questions to provide a good service. 

I was told to pay then they will provide me the data.  I paid.  When I got the data it was not usable.  I send them mail to note that this is not what I was looking for, needless to say….crickets… I went back online and found “Gina” again and explained the problem.  She scolded me and said I was not specific enough. I apologized and asked if she can please rectify it.  I ensured her I will not use the data, cause its worthless to me…She threaded to sue me and fine me $15,000.00 if I do use the list.  She furthermore  said she will contact all the users on the list she send me and help them sue me if I contact them.  I agreed I will not.  She then said she will provide me with a new list in 6-8 hours.  Again crickets…I figured its Christmas so I will wait till after the holidays then contact them again. I send another mail…I called (the phone number listed on the web is no longer in service).  I went back to “Gina” the chat bot…I explained the situation, and again was met with aggression and told to pay again.  While I was trying to explain, I was blocked from future communication.

I am out of the $445.00 I paid and have no usable data. Stay clear of this company…..