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Report: #1432803

Complaint Review: EMed Jamaica/Duane Boise - Montego Bay Saint James

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  • Reported By: Laura — Green Bay Wisconsin United States
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  • EMed Jamaica/Duane Boise Montego Bay, Saint James Jamaica

EMed Jamaica/Duane Boise Boise used the identity of Dr. Garth George Used a network of websites designed to look like the official sites of hospital and clinics, to snag patients into using them Montego Bay Saint James

*Consumer Comment: Emed is the best thing that has ever happened to Jamaica

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the following websites that contain misleading and false information:

cornwallregionalhospital.com

emed Jamaica.com

Originally, I was referred to the website cornwallregionalhospital.com by a doctor practicing at that hospital to arrange an emergency air ambulance to transport my brother to a Florida hospital. in Fact, that site is not officially associated with that hospital, and I now believe the site was designed by Duane Boise as an advertisement for EMed Jamaica to snag unsuspecting patients to a website that appears to be a legitimate air ambulance service. Accessing that site led to the death of my brother, David Thompson in Jamaica on April 26, 2016.

On April 24, 2016, my brother was admitted to Cornwall Regional Hospital in Montego Bay, Jamaica. On April 25, 2016, a doctor from that hospital told me to access the website of Cornwall Regional Hospital to locate the phone number I needed to call to arrange an emergency air ambulance to transport my brother to Florida for treatment than could not be performed there. Assuming it was a legitimate site with connections to the actual medical facility, I called the phone number on the site and was connected to Dr. Garth George. He told me he was as an emergency room specialist with over 20 years experience in saving lives of Americans who suffered medical emergencies in the Caribbean, and that he could provide an immediate air rescue. He agreed to go to my brother’s bedside to assess his situation, determined he was in stable enough condition to fly and agreed to transport him.

He told me he had to receive the $17,000 payment before he could proceed.  Dr. George provided me with his personal phone number: 18005867863 as well as his email address: emedevac@gmail.com to correspond with him. I was instructed to text him photos of both sides of my ID and credit cards immediately as we were dealing with an emergency and time was a factor. Shortly after I sent the texts, he called to confirm the transaction had gone through and assured me, “Don’t worry. In 20 years of doing this, I have never lost a patient once I took control of their care.”

However, nine long and agonizing hours passed, with multiple calls to Dr. George, inquiring about the delay, begging for him to hurry, listening his many excuses about what was taking so long. and unfortunately my brother died before reaching the airport.

While I sat waiting for confirmation that my brother had arrived in Florida, assuming that the plane had finally departed, Dr. George went to bed without bothering to let me know my brother was dead.

After his death, I contacted EMed Jamaica to request a refund since the transport failed and no plane ever departed. I have been unable to confirm whether a plane ever existed. When Dr. George emailed me that I was not entitled to any refund, it prompted my further investigation into EMed Jamaica, and him personally. What I ultimately discovered was shocking. 

Google searches for air ambulance services in Jamaica, doctors in Jamaica, medical services Jamaica, clinics Montego Bay, and many other combinations of search words all led me to the websites I listed above.

winchestermedicaljm.com

baywestmedicaljamaica.com

airambulancejamaica.com

airspeedjm.com

themontegobaydoctor.com

airambulancecaymans.com

EMedmobileapp.com

emedlifeline.com

emedheathtechnology.com

I noticed that many of the sites had a common design look and all used a combination of the same phone numbers to contact for services:

876-275-1999, 876-312-1119, 876-809-1119, 561-627-945 

Although cornwallregionalhospital.com appears to be the official website of the hospital actually it is just an elaborate advertisement for EMed Jamaica. The site of emedjamaica.com also looks legitimate, but contains content I have determined to be false and totally misleading.

A google search of Dr. Garth George revealed that he is black, and a gastroenterologist from Tampa. This confused me because I was aware the person representing EMed Jamaica was a white man. He had made a point of telling me, “You are so lucky you contacted me because when I walked up to your brother’s bedside, he grabbed my hand and didn’t want to let go because I am the only other white face in the place.”

So I contacted Dr. George, who assured me he was not in Montego Bay on April 25 or 26th and his only association with EMed Jamaica is that he once met Duane Boise, around the year 2000, when he was a a resident in Grenada, and he attended a meeting with Boise who, at that time, was attempting to set up an air ambulance service in Grenada.

The only white personnel I could locate with any association with EMed, was Duane Boise, the Owner/President of EMed Jamaica. I then texted his photo to my brother’s friend who was with him in the hospital and he confirmed it was a picture of, “The white ambulance doctor”.

At that point I ran an internet background check of Duane Boise and found out Boise is a felon, convicted of the Criminal Use of Another’s ID, and had been in jail in Lee County, Florida for 6 months for Probation Violation until approximately March 16, 2016, just weeks before my brother died.

My research has determined that many of the claims Boise has on these websites are either false or misleading:

  • He is not endorsed by the U.S. Embassy, nor any other embassy located in Jamaica.
  • He does not have any agreement with the Port Authority to transport cruise patients in case of an medical emergency.
  • He has no contract with Royal Caribbean, Disney Cruises, or Iberastar Resorts.
  • He does not have a contract with Health City Cayman Islands. As a matter of fact, a representative told me that they have never received a patient from EMed.
  • He claims to have a contract with Vinci Construction. The company denied that.
  • He does not own any airplanes, nor does he directly employ any medical staff.
  • He lives a lavish lifestyle in Jupiter Florida, living in a house he does not own. One must assume he keeps the money he makes in Jamaica offshore, while he takes advantage of helpless Americans while extorting their families, and avoids any legal judgement that might be awarded.
  • As a response to a dispute filed with our credit card company, EMed produced an altered invoice that included an additional $2,500 withdrawn without authorization from my dead brother’s debit account after he died, along with a manufactured contract with forged signatures and initials of myself, my brother Tom, and my dead brother Dave. Evidently he used the copies of our identification that he insisted we send him to forge our signatures.
  • The return policy he alleges he advised me of is a complete conflict of interest. If he gets paid regardless of whether the transport is successful or not, he has no motivation to transport patients in a timely fashion because he makes more money if the transport fails. I would never have agreed to any such stipulation.
  • Cornwall Regional Hospital was negligent in both their diagnosis of my brother and in referring me to a disreputable air ambulance service which appeared prominently on a website they should have been aware was not the official site of the hospital. My legal action to recover losses in Jamaica failed because my attorney was unable to locate Boise to serve him. Questions remain as to how a person without vetted credentials was allowed access to, not to mention release of a patient.
  • The medical examiner who performed David's autopsy clearly indicated that had he been transported in a timely manner, he would still be alive. He did not suffer a stroke nor a hard attack, he died of congestive heart failure due to a malfunction of his artificial heart valve, a problem that could have been easily corrected had he received a timely evacuation.
  • In additional to the total of $19,500 paid to EMed, since no plane departed, it cost another $12,000 to get my brother’s body embalmed and sent home and I have incurred over $10,000 in legal fees in Jamaica.

A Whois search on godaddy.com reveals that all these sites are registered the same. GoDaddy. They informed me that the web content is housed at profitbricks@pax8.com and suggested I contact them regarding getting the content removed. ProfitBricks advised me that they could not remove contact or pull the plus in an IP Address without government intervention or a court order, and suggested I contact an attorney

Note that the following registration information is the same on all sites.

Registrant Name: William Worrall

Registrant Organization: Emergency Medical Services International

Registrant Phone: 18005867863

Registrant Email: emedevac@gmail.com

**Note the phone number and email address match the contact information given to me by Garth George (Duane Boise). I have been unable to locate William Worrall and suspect it may be a fictitious name. 

I have filed complaints with the U.S. State Department, the Embassy, the FBI, the Secret Service, the Federal Trade Commission, U.S. Customs an Immigration National Intellectual Property Rights Coordination Center, Sen. Tammy Baldwin’s Office, the Jamaican Fraud Squad, the Jamaican Health Ministry, and taken legal action in Jamaica, however, those sites are still up and running, posing a threat to every desperate family attempting to save the life of their loved one while in Jamaica. 

Every person I have contacted has expressed empathy and agrees that something illegal transpired, but no one has been able to assist me in stopping the person I hold responsible for my brother’s death.  

 

 

This report was posted on Ripoff Report on 03/06/2018 10:37 AM and is a permanent record located here: https://www.ripoffreport.com/reports/emed-jamaicaduane-boise/montego-bay-saint-james/emed-jamaicaduane-boise-boise-used-the-identity-of-dr-garth-george-used-a-network-of-we-1432803. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Emed is the best thing that has ever happened to Jamaica

AUTHOR: Brandon - (Jamaica)

POSTED: Friday, August 24, 2018

 Fake news, the EMED Jamaica team has saved hundreds of life’s over the past 10 years , some even free of cost( when the Emed team sees a road traffic accident it doesn’t hesitate to lend a helping hand and that’s a fact! ) Take a look: accesswire.com/496062/EMEDs-CEO-Duane-Boise-Provides-Mission-Critical-Success m.youtube.com/watch?v=HwdruhgxfT8 Laura am sorry for your lost and I don’t think your brother would be proud of your actions . I think you’re still grieving and as such this is turning you into a negative blogger that may need serious physiological help.

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