Emerchantclub LLC Will not let me cancel! Henderson Nevada

I cancelled my website (by email) on July 26. It is a 2 step cancel so I called. I was on hold over 30 minutes. I can't just sit on a phone forever waiting on some one to decide to answer. I called several more times each time waiting at least 10 minutes (most of the time much longer). I emailed to let them know they are not to charge me and told them of the times I called. I got an email from Nathaniel wanting to help me with my website. I said I want it cancelled. He said he couldn't cancel it but to call and he could help me get it set up. I told him if he could not cancel then he is not the one I need to talk to. Fast forward to August 3. They charged me for the hosting fees. I am on hold as we speak (now at 25 min and 38 seconds and still holding). I plan to file a fraud charge with my card company as well as file complaints anywhere I can. I checked Nevada Secretary of State and don't see them listed as a business so I will be calling them too. I would strongly advise you NOT to use this company. There are much better opportunities out there.