Emerge Credit Emerge on my credit report COLUMBUS Georgia

Well I am just writeing this letter for you all to know that I have not been and never will be a member of the Emerge credit card services, but there is a problem.
I have been slapped with a reality that Emerge has placed a closed or canceled credit on my credit report and this is all just so wrong. This looks real bad on my credit report and it stopped me from getting what I needed from the bank.

I have tried to contact Emerge and they are always asking for my account number but with out one they will not talk to me or even give me the time of day.
It is kind of ironic that they have a thing on my credit report but yet they can not find an account in my name or under my ssn.

So my question is, what am I supposed to do with this now beings how it is on my credit report and I can not contact them and talk to any one. What do I do?
How can I get this off of my credit report and get a peice of mind back?
How am I to contact these people and get them to remove it.
Please if any one has any information for me it would be greatly appreaciated.

Jason
Moorhead, Minnesota
U.S.A.