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Report: #1157953

Complaint Review: Empire Roofing Claims Service, LLC - Huntersville North Carolina

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  • Reported By: Doc — Statesville North Carolina
  • Author Not Confirmed What's this?
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  • Empire Roofing Claims Service, LLC 9911 Rose Commons Dr., Ste E #217 Huntersville, North Carolina USA

Empire Roofing Claims Service, LLC Empire Roofing Company does not give an estimate of service. Takes entire insurance check. Huntersville North Carolina

*Author of original report: Empire Roofing has New Ownership

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Empire Roofing is the ambulance chasers of the roofing industry.  The company has a fast talking salesman the follows storms throughout North and South Carolina looking for any signs of roofing damage to businesses or upper end housing.  If you do not live in at least a semi-affluant neighborhood, I would not expect you to get a visit from this company.  

The salesman (Brian) will say that they will give you a free estimate and guarantee of at least 95% in getting your insurance company to replace your entire roof.  He will show you a "contract" and explain all the great things they will do. He will not explain that this is a contract. DO NOT sign this paper without getting AT LEAST two other estimates. Chances are your insurance company will authorize more money for the roofing project than most legitimate roofing companies would charge. 

If you sign the paper the salesman gives you, then Empire Roofing will keep the ENTIRE insurance check. In my case this was $4000 more than other companies from the Statesville area would have charged. Also the company employs mostly undocumented aliens, which as Brian so eliquently put it, "take fewer and less lengthly breaks" than do American workers. In the last two years, this company has had 3 BBB complaints, however the reasons are not given on the BBB website. 

Although I cannot comment as yet to the workmanship of the company, to my knowledge, my roof has not leaked since the work was accomplished. 

This report was posted on Ripoff Report on 06/27/2014 10:06 AM and is a permanent record located here: https://www.ripoffreport.com/reports/empire-roofing-claims-service-llc/huntersville-north-carolina-28078/empire-roofing-claims-service-llc-empire-roofing-company-does-not-give-an-estimate-of-se-1157953. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

Empire Roofing has New Ownership

AUTHOR: - ()

POSTED: Wednesday, April 27, 2016

I have been contacted by the new owner of this company, Mike Phillips, and he has assured me that all grievences I filed in my original report would be handled.  He has taken steps to insure that the work done on my house will be warrenteed to the full extent promised and that the business practices I mentioned in my complaint would not occure again.  After two years of having my new roof, I can say that there have been no issues and no leaks.  I am giving this company, under new manangement, a second chance and and will recend my original complaint. 

 

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