Empirical Film - Garcia Media Group - Tvboxset.com Steals from loyal movie and TV fans Montreal Quebec Canada

In July of 2007 I carried out an internet search looking for an old TV show called "Land of The Giants"

I was directed to a site called "TVBOXSET.COM"

Everything looked great, website was great, selection was great, prices were reasonable and international postage was not a problem.

I paid $109.00 including postage by credit card and then I told my six year old son about the fantastic old TV show which would arrive in the post in a few weeks. I even got an email a few days later informing me that the order had been dispatched.

Over one year later now and NOTHING. I have tried to contact the company via their website and various other methods but to no avail. I did not get a single solitary response.

The website is still in operation and is being kept up to date with boxsets of the old "Get Smart" TV show being advertised to conicide with the movie launch.

From what I have read I am not the only person to fall foul of this criminal behaviour, how can this "company" get away with this?

If a high street shop tried a scam like this immediate action would be taken by the authorities but when it's the internet the attitude seems to be "tough luck, you should be more careful" I don't think that's good enough!

The credit card companies should refuse to deal with companies like this, that would soon put a stop to them.

Has anybody out there ever managed to get their money back from this company? If so how did you do it?

Does anybody know if the authorities are even looking at this company?

Buyer Beware

Ian
Laois
Ireland