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Ripoff Report | Emporium Review - Internet - Emporium pacific credit
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Report: #1338032

Complaint Review: Emporium - Internet

  • Submitted:
  • Updated:
  • Reported By: judy — Lancaster New York USA
  • Author Not Confirmed What's this?
    • Why?
  • Emporium Internet USA

Emporium pacific credit group ripped me off los Angeles california

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I ordered a  garmin gps nut cancelled the same day they took $7.44 from my account i called everyday since even today 11/14/16 then they took another $31.38 from my bank on 11/3/16  for product i dont have. i called everyday to reslove this and try and get my money back. they send me to different departments never getting my issue taken care of or my money back.

Judith e

(((REDACTED)))@aol.com

This report was posted on Ripoff Report on 11/14/2016 08:17 AM and is a permanent record located here: https://www.ripoffreport.com/reports/emporium/internet/emporium-pacific-credit-group-ripped-me-off-los-angeles-california-1338032. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 REBUTTAL Owner of company

Response From Emporium

AUTHOR: Emporium Retail - (USA)

SUBMITTED: Monday, November 14, 2016

POSTED: Monday, November 14, 2016

Dear Judith,

Emporium strives to make sure that our customers are completely satisfied, therefore we take consumer complaints very seriously. 

We are working to improve our customer service so that we can more effectively respond to our customers request regarding cancellations.

We understand your concerns, and we will do what we can to provide you with information regarding your refund.

For us to look into your refund, please email us your full name, phone number, and order number to

escalations@vnuretail.com.

 

Thank you,

Emporium

 

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