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Ripoff Report | Emporium Review - San diego , California
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Report: #1357274

Complaint Review: Emporium - san diego California

  • Submitted:
  • Updated:
  • Reported By: daisy — campbell California USA
  • Author Confirmed What's this?
  • Why?
  • Emporium po box 503430 san diego , California USA

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This company is not a company at all. its a scam. they take your

info and set you up with acct. i ordered some crappy desk from them

and 2 lamps. i made a pyment of 50.00 before recieving the items.

the items came there were crap. i paid for shipping them back.

they have never credited or adjusted my order. they just keep billing

and now charging late fees.they will not close my account.

they keep billing me. no manager or anyone to talk to.

they say they have customer servcie and billing dept

and return and exchange depts. they dont. its all the same department with the

same girl answering the phone.

This report was posted on Ripoff Report on 02/20/2017 06:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/emporium/san-diego-california-92150-3430/emporium-private-loan-servicing-pacific-credit-group-big-scam-san-diego-california-1357274. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
3Author
0Consumer
3Employee/Owner

#6 REBUTTAL Owner of company

Response from Emporium

AUTHOR: Emporium Retail - (USA)

POSTED: Wednesday, March 22, 2017

Hello,

 

We want to confirm that your issue has been resolved and that you've received your refund?

Thank you for your feedback.

 

Emporium

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#5 Author of original report

just like i thought

AUTHOR: - ()

POSTED: Thursday, March 02, 2017

well i tried to give this company a chance to prove me wrong but they

just cant do it. all they had to do was refund me. they make promises and do not keep

them. this company has wasted so much of my time. i dont even wanna call it a company. its a scam

bottom line. i dont even care about the refund..go ahead and rip me off your not worth my time anymore.

but i will be sure to tell everyone about this company,its going to end up costing you alot more. i will go to the BBB.L

 

 

 

 

 

 

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#4 Author of original report

Thanks for checking

AUTHOR: - ()

POSTED: Thursday, March 02, 2017

 Yes thank you . Tabitha has reached out To me. She has assured me she is on top of this but no documentation on that as of yet. Still waiting for a refund and I am still receiving e mails saying I am past due.not sure why if my account is closed as I have been told. I am not sure why it takes so long to get My money refunded. But Tabitha at least has been diligent so far in her statements. Just nothing tangible as of yet

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#3 REBUTTAL Owner of company

Response from Emporium

AUTHOR: Emporium Retail - (USA)

POSTED: Thursday, March 02, 2017

Hello,

We wanted to follow up and make sure that someone has reached out to you and has been working with you to resolve this matter?

Thank you,

Emporium

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#2 Author of original report

hard to believe

AUTHOR: - ()

POSTED: Tuesday, February 21, 2017

Well iam glad to finally hear from sombody new but,

i have heard it all before to no avail. all i ever get from you guys is another bill.

but lets give it a shot. no one has ever been able to give me an order #

only acct # so here is that # 90378. i really do not think this will help

i have called actually like 50 times.

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#1 REBUTTAL Owner of company

Response from Emporium

AUTHOR: Emporium Retail - (USA)

POSTED: Monday, February 20, 2017

Hello,

Emporium strives to make sure that our customers are completely satisfied, therefore we take consumer complaints very seriously. 

We understand your concerns, and will do what we can to provide you and update on your account and get this matter resolved for you quickly.

For us to look into your order, please email us the following information to:

1. Full name

2. Phone number

3. Order number

4. Reference your Rip off Report Complaint # 1357274

Please make sure your email has all the above details so we can ensure we can look up your account and provide you a timely response.

We look forward to working with you to get your issue resolved.

Sincerely,
Emporium Team

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