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Report: #1019488

Complaint Review: emusic.com/cs ny - Internet

  • Submitted:
  • Updated:
  • Reported By: FLYONTHE WALL — Valrico Florida United States of America
  • Author Confirmed What's this?
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  • emusic.com/cs ny Internet United States of America

emusic.com/cs ny CREDIT CARD FRAUD, UNAPPROVED CHARGES Internet

*UPDATE Employee: eMusic charges

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Got my credit card statement and noticed a charge for 99.99, it shows this company's name emusic.com. never heard of them except for some randon email they sent in 2011, junk mail.

I was charged for something I have no knowledge of, how do these people get your information? completely crazy. We have to protect everything we do these days. credit cards are to protect from cash being stolen, checks people fraud and credit cards, there has to be a better way. I think creditors need to have a special code to be authorized to charge a credit card. this may solve the problem. Think about the time we have to take to call the company about fraud and then have another account reissued.  All for people who want to find a way to get rich frauding people instead of having a real job like real people.

I even have credit card protection, but still now I have to call other companies and move them to another account so they get paid on time of recurring charges. Crazy. There should be a suit against these people and they should pay all of the people they have affected for their time to fix the damage they continue to do with people's lives and their finances.      

This report was posted on Ripoff Report on 02/24/2013 11:08 AM and is a permanent record located here: https://www.ripoffreport.com/reports/emusiccomcs-ny/internet/emusiccomcs-ny-credit-card-fraud-unapproved-charges-internet-1019488. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

eMusic charges

AUTHOR: eMusicHelps - (USA)

POSTED: Monday, February 25, 2013

Hi, 

I am so sorry for the erroneous charges you mentioned.  I am with the eMusic Customer Service Dept. and can  help resolve this once and for all for you.  If you could shoot me an email with your account information, I can ensure this is cancelled and corrected. 

Our email address is emusichelps@emusic.com.  You can also reach us via social media if that is easier here: https://twitter.com/emusichelps

We look forward to assisting you. 

Thanks again, 
Justin
eMusic

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