Encante Beauty Solutions, Apin Eye Cream, Purbeauty fraudulent, predatious, threatening, unethical, obnoxious, misleading, free prize? Orland Park Illinois

After completing an online survey, the "free" prize was 2 skin products guaranteed to remove wrinkles.  $11.90 was charged for shipping and handling.  Today I discovered the company, Encante Beauty Solutions, charged my account $197.72 for these "free" products.  I called the phone number listed on my account and asked for a refund, as I don't want the products.  I was told I had subscribed to have the products sent every month, but could cancel the subscription.  I insisted on a full refund, but was told they would refund only 35%.  When I said I'd contact BBB and the Consumer Protection Agency, the man said if I did, they would not refund anything.  This is a Ripoff scam!