Complaint Review: Endless Pools - Aston Pennsylvania
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- Author Not Confirmed
- Endless Pools 1601 Dutton Mill Rd. Aston, Pennsylvania USA
- Phone: 800-732-8660 x 244
- Web: www.endlesspools.com bshirar@endl...
- Category: Health Spas
Endless Pools Bettye Shirar The company called me even after me sending the mail back to them that they sent me.i told them i am not interesrted in their service. Aston Pennsylvania
*UPDATE Employee: Complaint Not Backed Up by Call Record
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I called Endless Pools and told them i was interested in their pools.i ended up talking to Bettye Shirar and she was very very rude with me.she was very hostile and rude to me.then she asked me if i wanted to put down a deposit without even looking at a brochure for ppols or even someone from endless pools telling me about the pools.no sales representative even came to my house.i felt very strange about the situsation.i feel i was scammed and dealt very badly with.
This report was posted on Ripoff Report on 04/14/2017 06:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/endless-pools/aston-pennsylvania-19014/endless-pools-bettye-shirar-the-company-called-me-even-after-me-sending-the-mail-back-to-1367803. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Complaint Not Backed Up by Call Record
AUTHOR: Endless Pools - (USA)
SUBMITTED: Wednesday, April 19, 2017
We’re sorry and surprised to hear that John was dissatisfied with us. He first requested information from us in April 2014, at which time we sent him a DVD and additional information on our products. He called us again in September 2014.
On March 10, 2017, he called us a third time, and we recorded this call for quality assurance and training purposes. He supplied us with an address change and had a 10-minute conversation with Bettye regarding our products, having a site visit, and our current financing offers. At the end of the conversion, she asked if she could followup with him and he replied, “That would be great,” and provided a phone number and email address. Betty followed up on April 12, 2017 to see if he was still interested in our products.
We stand behind Bettye, an 18-year veteran here at Endless Pools. Her consistent professionalism and polite demeanor have made her a long-term asset to our team of Design Representatives. On the call recording we reviewed, both John and Bettye had a cordial and professional conversation. At no point in the call did John express dissatisfaction with Bettye or any of the information presented to him.
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