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Report: #1433939

Complaint Review: Eniva Corporation TRUSTED Business | Verified Safe™ …businesses consumers can trust. Eniva Health specializes in optimizing health outcomes. Since 1998, Eniva.. a trusted source for high quality, safe and effective wellness products. Eniva’s dedicated team of wellness experts control the entire process from design to delivery. Eniva believes in producing natural, innovative products that allow people to experience nutritional outcomes. - Plymouth Minnesota

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  • Reported By: ED Magedson - Founder, Ripoff Report — Tempe Arizona United States
  • Eniva Corporation TRUSTED Business | Verified Safe™ …businesses consumers can trust. Eniva Health specializes in optimizing health outcomes. Since 1998, Eniva.. a trusted source for high quality, safe and effective wellness products. Eniva’s dedicated team of wellness experts control the entire process from design to delivery. Eniva believes in producing natural, innovative products that allow people to experience nutritional outcomes. 2700 Campus Drive Plymouth, Minnesota United States

Eniva Corporation TRUSTED BUSINESS REVIEW: Eniva Corporation VERIFIED SAFE™ …businesses consumers can trust. Eniva Corporation is dedicated to Customer Satisfaction and provides a 100% Money Back Product Guarantee. Located in Plymouth, Minnesota, Eniva provides an outstanding customer service experience and high-quality products. Eniva began in 1998 and is a FDA/USDA inspected manufacturer of high quality natural nutritional products and functional foods. Eniva is highlighted by the US Chamber of Commerce as a USA Faces of Trade feature company. ENIVA RECEIVES A POSITIVE RATING for their commitment to the Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Eniva provides a 100% customer satisfaction guarantee to help ensure customers feel safe, confident and secure when they choose Eniva.

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Ripoff Report REVIEW /Commitment to Customer Satisfaction

Eniva Corporation Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.

Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.

When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us - in writing - to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously, and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). "Making things right" can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.



ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM THE REST

Eniva Corporation is Ripoff Report Verified
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

By ED Magedson - Founder, Ripoff Report

Eniva Corporation approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report.

As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at Eniva Corporation did just that.



ENIVA CORPORATION CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS

" Customer satisfaction is the #1 priority at Eniva. Eniva’s doctor-formulated products are designed to help customers achieve health and wellness goals. Whether for an individual consumer or a retail client who provides Eniva products in their facility, Eniva offers a wide of array of resources for support and education.

If there is any issue with an order, Eniva customer support is available via live person through the call center or via online communication with rapid response times. Eniva is 100% committed to customer satisfaction for both customers and clients.



WHY ENIVA CORPORATION IS BETTER THAN THEIR COMPETITORS

In addition to Eniva’s 100% customer satisfaction commitment, Eniva also provides significant product value advantages to consumers seeking health and wellness solutions. Unlike many nutritional products, Eniva actually manufactures its own products and its formulas are created by an on staff medical doctor. All aspects of formulation, quality and the manufacturing process are overseen at the company headquarters in Plymouth, MN, resulting in a consistently high quality product meeting safety and efficacy standards.

Eniva products provide an innovative concept to the world of liquid nutritional supplements by incorporating cold-processed, non-pasteurized and non-irradiated phytonutrient concentrates from whole food extracts using only natural ingredients. The outcome is products which provide high value to consumers looking to incorporate more fruit and vegetable components into their diets without artificial ingredients/flavors/sweeteners or harsh manufacturing processes while utilizing a liquid design. In addition to its liquid products, Eniva also offers a full line of powders, capsules, gels, tablets and oil functional foods.

Eniva’s broad product offering is also an advantage to consumers and medical professionals. Eniva provides a line of more than 70 different nutritional products in 3 categories: 1) Single Nutrient products for individuals seeking only a single nutrient solution, 2) Nutrient Blend products containing multiple ingredients to address specific body needs and 3) Product Packs incorporating multiple products targeting specific health goals. All Eniva products are designed and manufactured to maximize nutrient delivery and positive health outcomes.



ENIVA CORPORATION – STATEMENTS FROM THE CEO AND CO-FOUNDER – ANDREW BAECHLER

" My name is Andrew Baechler and I am the CEO and Co-Founder of Eniva. Thank you for taking the time to review Eniva.

Twenty years ago, we began Eniva with the mission to help people enhance the quality of their health and life through innovative natural products. We are 100% committed to our customers and health professionals. The products which carry our name we actually manufacture—that is important to our customers and certainly to us. The Eniva brand is one of trust, consumer confidence and positive health outcomes. Our commitment and resolve to the future is strong and focused. We will continue to innovate and bring new health solutions to our customers with a 100% customer satisfaction philosophy.”

At Eniva we pride ourselves in using the highest quality PRODUCTS.

Eniva has long been known for outstanding product safety, quality and efficacy. Eniva has onsite analytical laboratories, quality control laboratories, R&D laboratories and onsite Nutra-pharma manufacturing which ensure all steps of the manufacturing process produce the highest quality products. From the selection of raw materials while following strict testing/quality standards to comprehensive finished goods testing, all aspects of a product's life cycle are carefully tracked and measured to ensure the customer will have an outstanding product experience.

All operations are regularly inspected by the FDA/USDA and GMP compliant practices are followed. The company operates within the recommendations and guidelines of the Code of Federal Regulations Title 21 (CFR21), Federal Food, Drug and Cosmetic Act (FD&C) and the Dietary Supplement Health & Education Act (DSHEA).



ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH

As stated above, Eniva is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business.

After speaking with the management at Eniva and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give Eniva a positive Rating. Eniva made efforts to ensure that all customers were satisfied, and owner, CEO, or Managing Member assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority.



STATED IMPROVEMENTS FROM ENIVA CORPORATION

Their new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. Eniva is willing to go beyond the call of good customer service and do what it takes to make things right with their customers.

Eniva is dedicated to customer satisfaction and consistently enhancing the customer experience. At the cornerstone of each improvement is Eniva’s 100% customer satisfaction philosophy. Recent customer experience upgrades include: enhanced live customer service initiatives, free shipping options for select product shipments, enhanced data security measures to protect customer data, expanded online educational product resource library, enhanced FDA compliant product return policies to protect customers and coworkers, updated customer surveys to improve customer feedback response and expanded social media engagement activities to enhance communication amongst customers and corporate team members. Eniva receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.

*Any consumer not receiving satisfaction from a member of Ripoff Report's Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at EDitor@ripoffreport.com.

This kind of dedication to customer service means that Eniva will do whatever it takes to make sure their customers are properly taken care of.

In the future, if anyone has any complaints or concerns with Eniva, you are invited to contact them directly via email: info@eniva.com (again, please be sure to cc: EDitor@ripoffreport.com so we can keep track of the company's response and to insure customer satisfaction). You can call Eniva directly at 866-999-9191.

As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with Eniva or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Report's Corporate Advocacy Program, please contact us at EDitor@ripoffreport.com.

Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.

Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike.



How does a business get Ripoff Report Verified™

The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of. They have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.

Ripoff Report has determined that Eniva Corporation meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24-hour monitoring and for support with customers to resolve any disagreements.

Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.

Consumers can feel safe confident and secure when doing business with Eniva Corporation.

Here's why:

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, and about Eniva Corporation’s Commitment to Excellence and Consumer Satisfaction.

Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes, a long name for a program that does a lot for both consumers and businesses alike.


Written by,

..Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program team..
 
..by consumers, for consumers
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Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

This report was posted on Ripoff Report on 03/12/2018 02:58 PM and is a permanent record located here: https://www.ripoffreport.com/reports/eniva-corporation-trusted-business-nutritional-products-plymouth-minnesota-1433939. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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