Complaint Review: Entertainment Earth
Entertainment Earth Willnever ship your Pre-Ordered Items! Internet
*UPDATE Employee: Entertainment Earth Response.
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Order Date: 8/2/2017
Order No.: 7000118
Internet Order No.: 27080220426844
I placed an order for the Goosebumps TV Series Slappy the Dummy Prop Replica. It said it would ship in September 2017. Here it is, the end of October 2017 and I am being told NOW it will not ship until November 2017. I want to cancel my order and have a 100% FULL REFUND since they are not fulfilling their promise. The customer service has been HORRIBLE. I originally wanted a credit for the delay, but it is excuse after excuse. So I decided to cancel my order and take business elsewhere. The service agent on the chat named 'Donald' claims he canceled my order. Yet, no email confirmation went through. He then is trying to get all sorts of information. I just want my order canceled and to be done with this dishonest company with all their false advertising!
This report was posted on Ripoff Report on 10/30/2017 11:14 AM and is a permanent record located here: https://www.ripoffreport.com/reports/entertainment-earth/internet/entertainment-earth-willnever-ship-your-pre-ordered-items-internet-1409455. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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