Envisage International Ilius and Krasa No refunds Florida

 
Internet skincare for Envisage Products, Iius (serum) and Krasa (cream).  The Facebook ad stated a free sample with shipping only.  There were no claims for charging for the full product price after 21 days nor a stated price for the product itself or that this was a recurring shipment.  When I saw the charge of $109 from a company called "Care Business" I called the number attached.  Customer service had a "British accent" for the recording and an "India accent" for the actual contact. They refused to refund me the amount for the Ilius serum and would not give me a Return authorization # in order to return it.  The would only give me a refund of partial price if I returned the product.  I was actually able to cancel the Krasa cream as they had sent that sample a few days later and I was in the trial period window.  When I received the products, there was nothing but the product in the envelope, so it was impossible to contact them in order to call or email so that I could return the product    Extremely unethical and frustrating.