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Report: #30515

Complaint Review: epenzio & affiliates - Salt Lake City Utah

  • Submitted:
  • Updated:
  • Reported By: Myrtle Beach SC
  • Author Not Confirmed What's this?
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  • epenzio & affiliates 2755 East Cottonwood Parkway, Suite 450 Salt Lake City, Utah U.S.A.

epenzio & affiliates customer servce website not clear enough no manual very confusing false promises Salt Lake City Utah

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I attended the National Grant Conference and signed up for the website It has been almost six months. In April 2002, the Conference was in Myrtle Beach. I signed up and have had no success with the website. It is not clear on how to set it up, and I am very computer literate.

I cannot download my files, pictures, or get customer support with enough ease. My account is debited 99.95 each month at no benefit to me. Penzpay was not a problem, but when I ordered my travel credit card machine, I was told there is no fee for the slips used, and I just received a bill for them. It is taking valuable money that could get my business increased. I signed up for it with good faith that it ws going to help me to expand my horizons, that has not happened.

If epenzio signs a contract for business assistance, they should get what they pay for. Unfortunately, many of its customers are no. I would like to keep the credit card processing, but I DO NOT want the website anymore or the fees associated with it. That is not good business and I am not happy. I give my customers more than 3 days to change their mind on a purchase.

Please let me know what I can do to help. I really want all the funds I have contributed back from this company.

Grezelda
Myrtle Beach, South Carolina

This report was posted on Ripoff Report on 09/19/2002 01:28 PM and is a permanent record located here: https://www.ripoffreport.com/reports/epenzio-affiliates/salt-lake-city-utah-84121/epenzio-affiliates-customer-servce-website-not-clear-enough-no-manual-very-confusing-fal-30515. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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