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Report: #1429262

Complaint Review: Ephamere Anti Wrinkle Skin Cream and Eye Serum - other other

  • Submitted:
  • Updated:
  • Reported By: Laurie — Mukilteo Washington United States
  • Author Confirmed What's this?
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  • Ephamere Anti Wrinkle Skin Cream and Eye Serum other, other United States

Ephamere Anti Wrinkle Skin Cream and Eye Serum They put me on an auto repeat ordering system which I did NOT want. other other

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I was supid enough to fall for their "free trial" advertisement. It didn't tell me it was going to go on an autoship program. After I had placed the order, I googled them and the Rip Off Report (and other sites) came up.

I called the vendor on 02/02, same date I ordered, and tried to cancel. They said as long as I called them within the 14 day "trial period" they would then stop the autoshipping. I agreed to this and  called them again on 02/14, well ahead of the deadline.

The sales rep was obnoxious and informed me he would cancel the autoship but I would have to pay $19.95 per product (they make you buy the Eye Serum too). I told him that was ridiculous and that I wanted it cancelled NOW. He continued to badger me so finally I asked for his manager.

He transferred me and I was able to cancel with no further charges. (They were going to charge like $200 for both products - per month). So far the product has done nothing for me and I hope I have learned my lesson this time!

This report was posted on Ripoff Report on 02/14/2018 01:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ephamere-anti-wrinkle-skin-cream-and-eye-serum/other-other/ephamere-anti-wrinkle-skin-cream-and-eye-serum-they-put-me-on-an-auto-repeat-ordering-sys-1429262. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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