Complaint Review: Epila Laser, BNB Medical - Seoul
- Epila Laser, BNB Medical 506 Cresin Tower III, 246-14 Gui-Dong, Kwangjin-Gu Seoul, South Korea
- Phone: 82-2-454-6406
- Web:
- Category: Medical Supplies
Epila Laser, BNB Medical After returned product within guarantee period, did not refund money Seoul South Korea
*Consumer Suggestion: Epila refund after 3 months
I bought Epila Laser Hair Removal Product online through Paypal, tried it out, did not like it, so contacted the company to obtain information about returns. It took them over a week to respond to my emails, and they only did after I informed them that I reported them to the Better Business Bureau.
I returned the product with all required information, as almost new, and have subsequently contacted the company about four times via email. I have received no response, and needless to say my money has not been refunded although I returned the product about 8 weeks ago. They owe me $200 USD.
Gabrielle
Brooklyn, New York
U.S.A.
This report was posted on Ripoff Report on 11/29/2008 03:11 PM and is a permanent record located here: https://www.ripoffreport.com/reports/epila-laser-bnb-medical/seoul-143-852/epila-laser-bnb-medical-after-returned-product-within-guarantee-period-did-not-refund-mo-396032. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Suggestion
Epila refund after 3 months
AUTHOR: Marie - (U.S.A.)
SUBMITTED: Monday, December 15, 2008
Hi:
I posted also about the Epila product. I filed reports with paypal, ic3 (internet crime org), bbb and finally I sent a certified letter to Epila via their domain registrar outlining all the reports I had filed against them. While they still have not responded to my emails...I received a full refund, including shipping, just days after I sent the certified letter. Send letter to:
Districor Canada Corporation
ATTN: EPILALASERHAIRREMOVER.COM
c/o Network Solutions
P.O. Box 447
Herndon, VA 20172-044


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