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Report: #1373089

Complaint Review: Epione TRUSTED Business | Ripoff Report Verified™ …businesses you can trust. Epione, one of the first centers in California dedicated to the practice of aesthetic laser surgery. Through the years, Epione has distinguished itself for excellence in clinical and technological advances pioneered by Dr. Simon Ourian. Epione, located in the heart of Beverly Hills, is one of the most comprehensive, state of the art laser and aesthetic surgery centers of its kind in the world. - Beverly Hills California

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  • Updated:
  • Reported By: ED Magedson - Founder, Ripoff Report — Temp Arizona USA
  • Epione TRUSTED Business | Ripoff Report Verified™ …businesses you can trust. Epione, one of the first centers in California dedicated to the practice of aesthetic laser surgery. Through the years, Epione has distinguished itself for excellence in clinical and technological advances pioneered by Dr. Simon Ourian. Epione, located in the heart of Beverly Hills, is one of the most comprehensive, state of the art laser and aesthetic surgery centers of its kind in the world. 444 N. Camden Drive Beverly Hills , California USA

Epione RECOMMENDED TRUSTED BUSINESS REVIEW:  Epione | RIPOFF REPORT VERIFIED SAFE ™ …businesses you can trust. Epione Medical Corporation is a cosmetic surgery center that provides patients with the most up to date technologically advanced cosmetic procedures. Dr. Simon Ourian provides cosmetic treatments and has developed a line of skin care products to ensure his patients can maintain the health of their skin. Epione prides itself on being upfront with its patients.

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Ripoff Report REVIEW /Commitment to Customer Satisfaction

Epione joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.

Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.

When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us - in writing - to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). "Making things right" can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.



ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM THE REST

Epione is Ripoff Report Verified
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

By ED Magedson - Founder, Ripoff Report

Epione approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report.

As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at Epione did just that.



EPIONE CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS

" Situated in the Golden Triangle District of Beverly Hills, California and neighboring the famous Rodeo Drive, Epione's service rivals that of any other cosmetic facility found in the area. With breakthrough innovations and technology happening constantly, Epione is making a name for itself, internationally.

Its diverse clientele come from all the over the world to experience the level of service and care provided by Dr. Ourian and his staff. Each individual receives personalized care, attention, and above all dedicated individuals who provide for them a professional and welcoming atmosphere during their experience at Epione.

Epione prides itself on being upfront with its patients. From the moment, you call in for your initial visit, a team of experts is put in place to make your consultation personal and among the best you'll receive. Our senior consultant takes time with each person to go over preferred treatments and options available to make sure that the time you spend at Epione is effective, satisfying and above all, exactly what you envisioned.

Full disclosure about the effectiveness of all products, treatments and procedures is given thoroughly with plenty of opportunities for questions and answers to be discussed with each individual that comes through our doors. There is no problem thus far, that we have not been able to remediate with the best possible outcome.



Why Get Your Botox or Dysport at Epione?

  • 100% Pure Botox from Allergan. No generics. No substitutes.
  • 100% Pure Dysport from Medicis. No generics. No substitutes.
  • Dr. Ourian has been a top Botox injector in California for the past 11 consecutive years.
  • Dr. Ourian is a top Dysport injector in California in 2011.
  • As a Black Diamond Allergan account Dr. Ourian is one of the most experienced Botox injectors in the world.
  • Dr. Ourian is on the Dysport Advisory Board for Medicis, the manufacturer of Dysport (and Restylane)
  • Guaranteed freshness
  • Guaranteed dosing. You pay for the results!
  • Maximum Strength
  • Safe (FDA Approved)
  • Free touchups1
  • Virtually painless. We use pediatric 32 gauge needles.
  • Due to our relationship with Allergan and Medicis we can offer pricing that is among the best available in L.A.

*Free touch-ups within 14–21 days of initial treatment.*

Why Get Your Dermal Fillers at Epione?

  • Dr. Ourian is one of the most experienced injectors of dermal fillers including Radiesse, Juvéderm, and Restylane.
  • Dr. Ourian developed the Front-Loading Technique to extend the efficacy of dermal filler injections. Micro-droplet injections give the skin a smoother and more natural appearance.
  • Dr. Ourian, a sculptor and artist by avocation, is passionate about his profession.
  • Patients come from all around the world to have their face sculpted by Dr. Ourian.
  • Dermal fillers are a non-surgical option for chin and cheek augmentations.
  • Dr. Ourian has been featured on ABC, NBC many talk shows and magazines for his technique.
  • Due to our relationship with Allergan and Medicis we can offer pricing that is among the best available in L.A.

Why 4th Generation Coolaser or CoolFrax at Epione?

  • Coolaser or Coolfrax can be used to treat many different skin conditions including:
  • Acne
  • Acne scars
  • Discoloration
  • Melasma
  • Dark circles
  • Fine lines
  • Wrinkles
  • Droopy eyelids
  • Sagging skin
  • Loose skin
  • The Coolaser and CoolFrax protocols were developed by Dr. Ourian
  • Only available at Epione
  • CoolFrax (CO2) is one of the anti-aging breakthroughs of the decade*
  • We own and utilize more than 15 different lasers to treat many different conditions and all skin types
  • Thousands of happy clients with no long-term side effects
  • Twilight sleep sedation available



WHY EPIONE IS BETTER THAN THEIR COMPETITORS

When it comes to cosmetic surgery we understand that you have many choices. Here are some reasons that have made us Number 1 on our clients’ lists:

  • Our philosophy is different in that we perform only a limited selection of procedures in order to obtain optimal expertise, and therefore the best results for our patients.
  • Epione is one of the most experienced laser and cosmetic surgery practices in the world, performing more than 1000 procedures a month.
  • Dr. Ourian is considered to be a leading authority in the field of cosmetic dermatology. He has been featured on ABC, NBC, CBS, Fox News and KTLA as well as in the LA Times and USA Today.
  • Dr. Ourian is a pioneer of various treatments including the Coolaser™ and Coolbeam™ protocols available only at Epione.
  • Dr. Ourian developed the Front-Loading Technique to extend the efficacy of dermal filler injections. Micro-droplet injections give the skin a smoother and more natural appearance.
  • Dr. Ourian, a sculptor and artist by avocation, is passionate about his profession.
  • Dr. Ourian has been a top Botox injector in California for the past 11 consecutive years.
  • Dr. Ourian is a top Dysport injector in California in 2011.
  • We own and utilize more than 15 different lasers to treat many different conditions and all skin types.
  • We facilitate and conduct cutting edge research.
  • We combine state-of-the-art procedures with five star treatment that starts the moment we receive a client’s initial call.
  • Our pricing is competitive with any office in Los Angeles.
  • The majority of our clients are referred to us by other doctors and our satisfied clients.



EPIONE - STATEMENTS FROM DR. SIMON OURIAN

" “It is the study of human anatomy and the classic art of sculpting that has been the most vital aspect of what has helped me achieve natural, realistic results for my patients over the years. My sculpting and cosmetic work are very similar. It is like a pointillist painting, where many small changes converge into an integrated whole."

At Epione we pride ourselves in using the highest quality SERVICE.



ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH

As stated above, Epione is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business.

After speaking with the management at Epione and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give Epione a positive Rating. Epione made efforts to ensure that all customers were satisfied and owner, CEO, or Managing Member assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority.



STATED IMPROVEMENTS FROM EPIONE

Their new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. Epione is willing to go beyond the call of good customer service and do what it takes to make things right with their customers.

Epione is dedicated to customer satisfaction Epione is dedicated to customer satisfaction. Epione uses only the highest quality treatments and procedures for each our patients. We offer follow up treatments and procedures two weeks after any treatment was performed, and make sure clients leave content with the understanding of what the final outcome may be. Epione receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.

*Any consumer not receiving satisfaction from a member of Ripoff Report's Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at EDitor@ripoffreport.com.

This kind of dedication to customer service means that Epione will do whatever it takes to make sure their customers are properly taken care of.

In the future, if anyone has any complaints or concerns with Epione, you are invited to contact them directly via email: info@epione.com (again, please be sure to cc: EDitor@ripoffreport.com so we can keep track of the company's response and to insure customer satisfaction). You can call Epione directly at (310) 271-506.

As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with Epione or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Report's Corporate Advocacy Program, please contact us at EDitor@ripoffreport.com.

Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.

Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike.





How does a business get Ripoff Report Verified™

The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of. They have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.

Ripoff Report has determined that Epione meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24-hour monitoring and for support with customers to resolve any disagreements.

Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report, and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.

Consumers can feel safe confident and secure when doing business with Epione.

Here's why:

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, and about Epione’s Commitment to Excellence and Consumer Satisfaction.

Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes, a long name for a program that does a lot for both consumers and businesses alike.


Written by,

..Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program team..
 
..by consumers, for consumers
Ripoff Report

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This report was posted on Ripoff Report on 05/13/2017 09:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/epione-trusted-business-plastic-surgery-beverly-hills-california-1373089. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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