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Report: #1255904

Complaint Review: eplasticsurgeons - Internet

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  • Reported By: Laughman — Las Vegas Nevada United States of America
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  • eplasticsurgeons Internet USA

eplasticsurgeons E Plastic Surgeons Dishonest all the way around Internet

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Back in early June/late July I answered an ad for a company that did online chat service for Bariatric clinics. Said he's been doing it since' 06 and was very successful and that many people didn't qualify for that surgery but did for tummy tucks so he was creating a new vertical to go after plastic surgeons.

 

The owner, Tom Smith, gave me some bullet points and told me to get some leads and I could listen on 3-way calls to get trained to sell it myself. One of the benefits was that he'd give a doctor an exclusive for his city. The service costs $10,500 for 3 months and he wanted it paid in full up-front before doing anything.

 

I've been in sales for 30 years and most people want an exclusive for marketing services like this, especially if it's so expensive. I've sold different marketing services for $500 and they wanted an exclusive. Tom said part of the deal was he had hundreds of leads of people to turn over who were looking for tummy tucks.....can't/shouldn't give those leads to more than one doctor.

 

Got a doctor in Beverly Hills interested, got him on a 3-way call, and Tom told him he'd increase sales 20% his first month and all kinds of other pie-in-the-sky selling points. After a couple weeks or so of thinking about it, the doctor said he'd agree to it if he could pay half up-front and the other half in 6 weeks. So, Tom signed him up and paid me half my commission.

 

Immediately after he paid, Tom told me to forget about the exclusive offer we told the guy and to go after other doctors in Beverly Hills. I didn't do it as I don't lie to people, but that should have told me not to trust Tom anymore.

 

The six weeks passed and the second payment came due. The doctor said he didn't see that much of improvement and it wasn't worth what he paid. Tom said they were “counting appointments wrong”, or something like that, and went back and forth on if the doctor was going to keep the service or not.

 

About three weeks ago, Tom told me the doctor only wanted to keep the program if he could pay $200 per surgery he got from his service. Tom said he wouldn't do that and would only do it if he got paid up-front the remaining balance (I don't blame him as that would be an accounting nightmare).

 

I got him another lead in another city that he signed up about 5 weeks ago. That doctor only paid $3,000 to try it out first for a month instead of forking over $10,500 up-front. I got paid a third of my commission on that.

 

I got a lead in yet another city a week or so ago and they wanted to see an example of a doctor using it. Tom told me to take them to the first doctor I signed up. I was surprised at that because he told me the doctor did not renew and he didn't do the “pay per surgery” deal he wanted.

 

When I asked about it, because I wanted to get paid the balance of my commission if he did re-new”, I was told, “Get me more deals before I tell you what's going on with your old ones.”

 

That's beyond ridiculous. If he re-newed, I should be paid. If he set up some deal, he lied to me and said he didn't do it. He also lied on how great his chat service is because if he really did increase his business by 20% the first month, the doctor would have paid the balance in a heart beat instead of trying to do a measly “$200 per surgery” deal.

 

It's also ridiculous because if the doctor didn't like the service enough to keep it, like Tom claimed, why in the world would I take other doctors to that site? They'd end up calling the doctor and get told they didn't get the results they were promised. Made zero sense.

 

I checked the doctor's site and Tom's chat service was still on there, so he obviously lied to me that the doctor didn't keep it....or he worked out a deal.

After I emailed Tom telling him I was going to report him for being a fraud, he called me whining he didn't owe me any more money because, “I'm (him) the one that got the sales.” That's pretty funny because when I interviewed with him, he told me my training would be listening in on a few calls by 3-way on leads I generated and that I would get full commission on the sales. Now, he's going back on that deal.

 

Plus, it's not like I just called the doctors up and got a lead. I had to do a lot of follow-up with these doctors before they even got on the 3-way call with Tom. And, I had to do follow-up with them after the 3-way call because they did not sign up right away (of course since it was a ton of money) And most doctors had zero interest in it because he charges so much.

 

Also, the more I think about Tom's service, the more it occurs to me he's lying about it all. He said he had clinics all over the country using his service and when the doctors asked how many people he had doing the chats, he said three.

 

That's impossible. You can't offer 24-7 chat, seven days a week, with only three people doing that many chats....especially if you're telling clinics they are getting so much more business. Three people cannot handle all those hours talking to that many people.

 

And if his service was as awesome as he claims it is, he wouldn't need people like me to go after plastic surgeons as he'd have more referrals than he'd know what to do with (these Bariatric clinics all know plastic surgeons).

 

So, Tom lied about his exclusive promise to the doctor. He lied with his “increase surgeries by 20% the first month” promise to the doctors. He lied to me about the doctor dropping the service because he still has it on his website 6 weeks after his second payment was due (and I did not get the money I was owed).

 

So, if you're a doctor, you shouldn't trust anything Tom tells you and if you're a salesman, you shouldn't trust Tom because he will lie to you also and steal your money.

 

If that second doctor re-news, which seems very unlikely, I know Tom will screw me out of that too.

This report was posted on Ripoff Report on 09/19/2015 10:48 AM and is a permanent record located here: https://www.ripoffreport.com/reports/eplasticsurgeons/internet/eplasticsurgeons-e-plastic-surgeons-dishonest-all-the-way-around-internet-1255904. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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