EpoxyTech (USA) Failed Product and Zero Customer Service Internet

***DO NOT PURCHASE*** This is by far the worst company to do business with. The owner is constantly hanging up on me when I'm asking questions as to why I have his failed product and how to fix it. Come to find out EpoxyTech is a one man shop and can't deal with customers. If you can't deal with the stress of running a company by yourself then hire help or quit the business.This is the most disgruntled, rude, unprofessional person (in any type of business) I have ever dealt with. DO NOT PURCHASE THIS product. Not only because it fails, but mostly because of the rude mannerism displayed by the owner/customer service. Two days after I purchased over $1k dollars worth of product their website was down, phones would ring up until a full voicemail box, no facebook replies, and no online chat support.

Then when you finally speak with the owner he sounds pissed off and too much in a hurry to deal with the down sides of his business. I did my basement floor with the epoxy and it looks great.. however the urethane clear coat has yet to dry. It's still tacky.. took a few steps on the floor and it starting ripping up where too much pressure is applied. I bought the kit that was supposed to have everything in it, just so happens he tell me I need the second half of the clear coat... you figure if you buy a kit with EVERYTHING you need for your project then that would have been in there as well.. needless to say I followed every instruction exactly as mentioned and still sticky. So I call him up and he starts talking down to me instead of offering solutions.. what a joke. If you can't handle the heat stay out the kitchen!