Complaint Review: Epson - Nagano Select State/Province
- Epson 3-5 Owa 3-chome, Suwa, Nagano 392-8502, Japan Nagano, Select State/Province United States of America
- Phone: : -81-266-52-3131
- Web: Epson.com
- Category: Electronic Manufacturers
Epson Seiko Epson Corporation Epson printer requires $60.00 of ink cartridges which are depleted after cleaning the heads three times and after not printing one page Nagano, Other
*Consumer Suggestion: Are you using "Epson" ink??
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Epson gave away a free printer with the purchase of a computer and now I know why. I have spent $120.00 on ink and been unable to print a page. I installed new cartridges a while back and it wouldn't print. I tried new cartridges again yesterday and performed a head cleaning operation since it wasn't printing and was told that the cartridges are now empty because I cleaned the heads three times. They refuse to reimburse me for the ink and said I could pay to have the printer repaired so I can spend another $60.00 to try to print something. If you are looking to buy a computer printer I would stay as far away from Epson Printers as you can get...low quality printers designed to drain the ink when you clean the heads, ridiculously expensive ink and useless customer service. They will never see another dime of my money.
This report was posted on Ripoff Report on 06/24/2011 10:31 AM and is a permanent record located here: https://www.ripoffreport.com/reports/epson/nagano-select-stateprovince-/epson-seiko-epson-corporation-epson-printer-requires-6000-of-ink-cartridges-which-are-de-744887. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Suggestion
Are you using "Epson" ink??
AUTHOR: Ken - (USA)
SUBMITTED: Friday, June 24, 2011
If you are using Epson ink cartridges, it looks like they should make it right.
I you are using after market or refilled cartridges, that would likely be the problem.
Good luck with your printer.
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