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Report: #423911

Complaint Review: Equal Health & Life - Arlington Texas

  • Submitted:
  • Updated:
  • Reported By: Fort Collins Colorado
  • Author Confirmed What's this?
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  • Equal Health & Life P.o. Box 5886 Arlington, Texas U.S.A.

Equal Health & Life Took My Money and Ran. Give me runaround, will not return calls, lied to me over and over. Arlington Texas

*Author of original report: Equal Health, Arlington Texas Finally Paid My Refund

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This company talked me into buying a policy without giving me information on coverage. She claimed it was all listed in the packet I would recieve and I could get a refund before 60 days. I called and cancelled policy four days after rec. packet. They advised I had to write a notice of cancelation and mail to Arlington office, which I did. I still have not rec'd my refund since Jan 5th when I canceled the policy. I have talked with several cust. svc rep's and a supervisor, and they all assured me it was being refunded. Now when I call they put me on hold and never come back. When I get voice mail and leave msg they don't return calls. Cust. svc keep giving me numbers to call who tell me they can't help t call another number. Today, Feb 13th I made several calls that weren't returned, re-called other numbers that were given to me and one man gave me a number for the refund dept. I called and was put on hold for 27 min. I hung up and called back two more times but got voice mail, left my number,name and policy # and still have not heard from anyone. I have come to the conclusion this company is in financial trouble and they do not intend to give me my refund. Multiply me by several thousand dis-satisfied customers and they are stealing a big chunk of money from people like me across America who think they are getting affordable and badly needed health care. Beware of this company and thier high pressure tactics. Also, thay took money out of my bank account after I cancelled my policy. I will update this report if I hear from the company or recieve my refund, which I doubt.

Wanda
Fort Collins, Colorado
U.S.A.

This report was posted on Ripoff Report on 02/13/2009 05:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/equal-health-life/arlington-texas-76005/equal-health-life-took-my-money-and-ran-give-me-runaround-will-not-return-calls-lied-423911. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Equal Health, Arlington Texas Finally Paid My Refund

AUTHOR: Wanda wilder - (U.S.A.)

POSTED: Saturday, February 21, 2009

After all the run around, promises and un-returned calls, I did recieve my refund. I had given up and a cust svc rep from Equal health called to sell me more ins. I explained to her I had just finished filing this report on-line and she assured me I would get my refund. She even called me back the same day to let me know I would recieve it within 3 to 5 buisness days. To my surprised, I rec'd it a few days later. I believe it was because of this report and I urge others to do the same when a big company is ripping you off.

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