Complaint Review: ERA Mortgage - Mount Laurel New Jersey
- ERA Mortgage P.O. Box 5452 Mount Laurel, New Jersey U.S.A.
- Phone: 877-4612431
- Web:
- Category: BBB Better Business Bureau
ERA Mortgage Hidden fees and over charged Escrow Mount Laurel New Jersey
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We were overcharged on our escrow wich lead to a $5oo a month raise in our mortgage payments that we could not afford. Shortly after we had to fight to keep our heads above water to make the payments.
As of August 2008 we just could not do it any more, after several attempts to discuss the issue at hand with ERA we were repeatedly hung up on. We asked about loan modification but were disappointed to see their only option was to lower the payment now and raise it again later to cover the few months of lower payments.
We also had an incident with a late payment. A payment was recieved 3 days late but it did not include the late fee so our payment went into a seperate account. When we sent in the next payment with the late fee they accepted the next months payment but credited the late fee to the principle balance instead of the held payment so we were now behind a month and were charged more late fees. This happened again a few months later.
Bryan
port St John, Florida
U.S.A.
This report was posted on Ripoff Report on 05/11/2009 04:40 PM and is a permanent record located here: https://www.ripoffreport.com/reports/era-mortgage/mount-laurel-new-jersey-08054/era-mortgage-hidden-fees-and-over-charged-escrow-mount-laurel-new-jersey-450802. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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