Complaint Review: Eric Alan Nelson Sidlab Hair Couture - Portland Oregon
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- Author Confirmed
- Eric Alan Nelson Sidlab Hair Couture www.sidlabhaircouture.com Portland, Oregon U.S.A.
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- Category: Beauty Products
Eric Alan Nelson, Sidlab Hair Couture, Sidlab Refused to guarantee hair products. Charges a non-disclosed 50% re-stocking fee. Portland Oregon
*REBUTTAL Owner of company: Sidlab Under New Ownership
*Author of original report: Sidlab Hair Couture Comes Through! Portland Oregon
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My salon purchased a 1400.00 intro of Sidlab hair products. Our clients were not happy at all with the products. We had a 90% return rate! I notified Dave Ramsey (vice president) of the problem. His response was less than professional to say the least. He accused me of going out of business and being sketchy. He told me that they had never had one complaint about a product and that only the "finest" salons are carrying it? I found out doing my own research that 3 other salons were removing the products from thier salon. I also talked to a salon owner that was offered the products for 5.00 a peaice if they would carry it! Eric Alan Nelson the owner and president of the company told me he would make things right with me. Guess what? that didnt happen! He offered to give me 25% of my money back because of a non-disclosed 50% restocking fee! Im so dissapointed in Eric Nelson. I thought that since he is a hair stylist too I could trust him. GUESS NOT!
Sammy
Gresham, Oregon
U.S.A.
This report was posted on Ripoff Report on 07/21/2008 04:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/eric-alan-nelson-sidlab-hair-couture/portland-oregon/eric-alan-nelson-sidlab-hair-couture-sidlab-refused-to-guarantee-hair-products-charges-353844. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 REBUTTAL Owner of company
Sidlab Under New Ownership
AUTHOR: Sidlab Haircouture - ()
SUBMITTED: Friday, April 19, 2013
I am very sorry to hear that there was a difficult transaction with Sidlab. Sidlab Haircouture is under new ownership and makes every effort to ensure that every customer is completely satisified. We are a company driven by community involvement and giving back. We have many, dozens of very positive comments and testimonials from numerous satisfied customers, and invite you to see for yourself. Have a blessed day! Love is in the hair!
#1 Author of original report
Sidlab Hair Couture Comes Through! Portland Oregon
AUTHOR: Sammy - (U.S.A.)
SUBMITTED: Thursday, July 24, 2008
This issue has been resloved by Sidlab & Eric Alan Nelson.
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