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Report: #945975

Complaint Review: Ernesto's Jewelry NYC - New York New York

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  • Reported By: songline — NY New York United States of America
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  • Ernesto's Jewelry NYC 2350 Broadway, New York, New York United States of America

Ernesto's Jewelry NYC BEWARE OF ERNESTOS JEWELRY - DO NOT SHOP THERE 2350 Broadway - 86 St and Broadway. I did bring in my Mom's diamond ring which I inherited and have worn for 14 years every day. Stone got lose, and I had to reset it, I still have not gotten my ring back he New York, New York

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I have been wearing my Moms Diamond ring since she died over 14 years ago. The stone fell out and I had to bring it in to be reset, I brought in the ring, and because of a recommendation and Yelp reviews prior to knowing that Yelp has hidden all the bad reviews, now I do know. I stupidly and sadly relaxed and trusted, now I learned one must take photos in the store as you hand it over.

 While looking at my setting I asked Rita who said she was Ernestos niece to look at a Tiffany setting ring and I tried it on.... I told her that is a nice to also price a tiffany setting for me...she said she would call me with a few prices.  She did but told me that for $125. I would get just my stone in my broken setting , not safe, but for $225. I would get them to file down my setting and rework the fit and for $425. they can do the Tiffany setting... I came in and selected the $225.00 and was called back in 16 hours and told my ring is ready. I did not believe it. I was shocked and said this must be a mistake, and came in But when I went in I was offered the cheep tiffany knock off I tried on from the case, and  they tried to tell me it is my ring. Ernesto was not  in I was Told to come back Wednesday when Rita is back. I did and she was lying to me in my face telling me she thought I would like this because I liked the tiffany ring I returned when Ernest came, he tried to tell me how fast he had to fix my ring, because he went on vacation. WHAT A HUE LIE.

The following week he offered me another setting. But still not my ring or my stone.  I dont want their inferior ring I want my mother stone back. I have earrings from the same set as the ring it was moms 3 piece set.
I dont even know if it is a diamond they are trying to pawn off on me.
BEWARE. BEWARE of ERNESTO'S JEWELRY ON the upper west side in NYC.

This report was posted on Ripoff Report on 09/24/2012 03:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ernestos-jewelry-nyc/new-york-new-york-10025/ernestos-jewelry-nyc-beware-of-ernestos-jewelry-do-not-shop-there-2350-broadway-86-s-945975. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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