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Report: #478775

Complaint Review: ESBI - Orbit Telecom Voicemail - Internet

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  • Updated:
  • Reported By: T-racy — Veneta Oregon USA
  • Author Not Confirmed What's this?
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  • ESBI - Orbit Telecom Voicemail http://www.billview.com/usbi/ Internet United States of America

ESBI - Orbit Telecom Voicemail QWEST via the billing ESBI and Orbit unsolicited long distance service billed via QWEST Internet

* : Customer Service is Here to Help

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Today was round two with ESBI, Ashley seems to be the only one working today!  Igualamente Hernandez (don't know, never heard of) signed up for this service as well as Orbit using my phone number.  He/she used an bogus address near mine street was good number was not a real one.  I drove to where the address should have been, open field, I called the county to see if it was a legitimate address, Nope!  I tried to do some reverse searches on email address and narrowed it down to Redmond Washington, only one state away.

Ashley told me they check to make sure the zip code and phone number and email address are all within the same area.  I asked what was the mile radius--600? Like other reports they want me to fax my bill to them, I said you initiated the charge I am sure you have a copy.  She could only go back 2 monthes, I said someone there can go back further, I want to talk to them.  When she kept repeating the same rigamoroll, I asked her how she slept at night.  Anyway I said that by keeping my money when she knew and admitted that Idid not sign up for service makes her (the company) just as much of a theif as Igualamente Hernandez.  She hung up on me.

This report was posted on Ripoff Report on 08/12/2009 08:13 AM and is a permanent record located here: https://www.ripoffreport.com/reports/esbi-orbit-telecom-voicemail/internet/esbi-orbit-telecom-voicemail-qwest-via-the-billing-esbi-and-orbit-unsolicited-long-dista-478775. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1

Customer Service is Here to Help

AUTHOR: Customer care - (U.S.A.)

POSTED: Thursday, August 13, 2009

Orbit Telecom provides its subscribers with a private voice mail service which enables access to voice mails via phone and email.  We market the service on the Internet and continuously review our marketing and sign-up procedures and believe that they comply with all applicable laws and industry standard best practices. 

 

We maintain excellent customer service 24 by 7 by 365 and you can reach us via phone at 800-263-0206 or online at http://www.orbittelecom.com/support.cfm. Im confident we can address any customer service concerns you may have.

 

Orbit Telecom Customer Service

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