Complaint Review: Essex Auction and Estate Services auction license #AU2644 - Norwood MA MA
Essex Auction and Estate Services auction license #AU2644 (aka Altair auction as well) same people Live auctioneers platform auctioneer and they have 2 auctions Altair and essex as well as swift shipping same people Norwood MA MA
on Mar 23 2018 I participated in an on line action with this company (aka Altair auction) I won 3 lots or itms, lot #42 $25.00 lot #432 $37.00 and lot #522 $35.00 there was a 25% commission on the prices I listed . I did not receive lot #522 at a total price of $43.75 . when I won these lots I was told a third party would ship the pieces a month later I received the pieces but lot # 522 was not included and there was a pre printed note with a fill in section stating that some thing was missing from my package and to contact the auction house. I did and the auctioneer said it was a third party shipper come to find its their own in house shipping at an outrageous shipping fee ( I have since gotten a partial refund on that over charge) THE ISSUE IS THEY ARE THE SAME PEOPLE IN THE SAME LOCATION BUT THE AUCTION HOUSE NEVER BOTHERED TO INFORM ME SOMETHING WAS MISSING . I have not recieved a refund on the missing lot .
seems to be a scam why do they claim not to self ship though they advertise that they do , why do they have a pre printed "missing itm form " to inclose in a package I get packages daily and have never gotten a note that something was missing .
This report was posted on Ripoff Report on 07/30/2018 12:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/essex-auction-and-estate-services-auction-license-au2644/norwood-ma-ma-01970/essex-auction-and-estate-services-auction-license-au2644-aka-altair-auction-as-well-s-1454127. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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