Steve Kassel of etaxes.com Fraudulent Online Tax Service Burlingame Internet

I contacted Mr. Kassel in November of 2013 as I needed help with our IRS issues.  We spoke for  a while and he assured me that he had over 30 years of experience in handling similar issues.  He also told us that he would charge $6000 for the personal and corp tax issues.  

He later contacted me and stated that he could perform the services for $4000 and later for $3000.  I became a bit suspicious that the fees for the services were being dropped but felt that he needed the income. We contacted Mr. Kassel again in January and arrived at a fee of $2500 for the personal tax issues (excluding the corp tax isseus).  I sent Mr. Kassel my 2012/2013 returns and the letters I had sent to the IRS.  

Mr. Kassel told us to make a wire transfer into his account and then proceeded to email us 4 times when a couple of days had passed.  He told us this was a time sensitive issue and that he would need to start working with the IRS ASAP.

After the wire transfer, we did not hear from Mr. Kassel for a couple of weeks! When we called he told us that his son was in the hospital.  Two more weeks passed.  When we called again, we could not reach him.  He also stopped responding to our emails.  My husband then used another phone to contact Mr. Kassel who picked up but immediately hung up when he found it was my husband on the phone.

Finally I emailed Mr. Kassel to inform him that if he did not respond we would take action against him.  He responded to the email stating that he would have a letter to us by the end of that Sunday.  That was one month ago.

We could have used the $2500 to reduce the amount of taxes owed to the IRS.  Instead Mr. Kassel defrauded us of the money that could have been used for our other financial needs- without an explanation as to why he did not respond to us.

BTW, we did ask Mr. Kassel about another complaint on this website.  He told us that the individual filing the complaint was a "child molester" and "crazy."   We should have never trusted someone who so freely slanders his past client(s). DO NOT trust Mr. Kassel with your money.  If I lived in CA I would file an action in court immediately.  However, as  he knows that we live out of state he is relying on the presumption that we will not pursue this matter in court!